In our research on the 21st Century Councillor, we’ve found that elected members are facing a barrage of challenges:
- Perma-austerity has deepened with sustained underfunding of public services
- Complexity of place has intensified, through combined authorities and integrated care systems, alongside local government reorganisation.
- Communities are in distress, moving from the pandemic straight into the cost-of-living crisis
- Incivility in public life has grown with rising issues of abuse and harassment for councillors in particular
- The rising profile of equality, diversity and inclusion has drawn attention to how public services systematically fail some workers and citizens
- Remote and hybrid working can enhance individual flexibility but can make it more difficult for councillors to build the relationships they need to function effectively.
From interviews with councillors, we heard about the strategies they use to cope with these challenges and to support their communities to thrive. They are keeping the system human on behalf of communities. They are zooming in and out, from the micro issues facing residents to the big strategic issues of place. They act as a lightning rod, absorbing hostility whilst keeping themselves grounded and safe. You can read more about the research findings here.
If you’re a councillor – or you work in a role supporting councillors – come and join us in Andover on 4 November to hear more about this research and chat to peers about how best to manage these challenges. You’ll also hear from the Local Government Chronicle about their new campaign to support councillors.
Click here to register: 21st Century Councillors Tickets, Tue, Nov 4, 2025 at 10:00 AM | Eventbrite
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