From top-down diagnosis to co-design: what youth‑led evidence adds to the Government’s review of Young people and Work

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Sonia Bussu

The government’s Young People and Work interim report presents a stark diagnosis. Nearly one million young people in the UK are not in education, employment or training (NEET), and the problem is structural, longstanding and getting worse. The report describes a system failure spanning education, labour markets, health and welfare, and it concludes that the UK lacks a coherent “participation system” to support transitions into work. It is a powerful diagnosis of a system that no longer supports young people. But it is also striking that much of what the report “discovers” has already been articulated vividly by young people themselves, many times over!

The INSPIRE programme in the West Midlands offers exactly this missing perspective: lived experience. Through participatory research and legislative theatre, a diverse group of young people aged 14–17 from across the region identified specific barriers, staged a play to reflect on these barriers with the community and policymakers, and co‑designed policy proposals to address them. Set alongside the government’s diagnosis, this youth‑led evidence helps move from description of problems to concrete and youth-led solutions.

Structural barriers are visible in lived experience

The government review highlights three major structural issues: reduced entry‑level jobs, fragmented systems and unequal access to support. The INSPIRE young co-creators showed us how they encounter these issues day to day. Their play, You’re Fried! The realities of youth employment, depicts a system where career guidance is rushed and superficial, where broken weblinks and empty words replace meaningful support, where opportunities are inaccessible, in a cycle of “entry‑level” roles that always require prior experience.

You’re Fried! The Realities of Youth Employment
Scene One: “What Should I Do With My Life?” revealed how love, when bound by fear, could become a cage. A young apprentice’s dream was crushed beneath the weight of parental expectations, where university was seen as the only safe route to independence.
Scene Two: “It’s All on You” exposed the hollow machinery of career guidance – rushed advisors offering broken links and empty words, leaving hope behind in the rush to tick boxes.
Scene Three: “Link Not Found” brought a computer to life, its customer-service smile masking the cold indifference of digital systems that fail those who need them most.
Scene Four: “This Isn’t What I Signed Up For” pulled back the curtain on the myth of ‘real-world experience’ – a McDonald’s shift where understaffing and blame replaced training and support.
Scene Five: “It’s Your Fault” returned to the family living room, where systemic failure was rewritten as personal shame, completing a devastating circle.

The government review links NEET risk to socioeconomic background, race, disability and geography. The INSPIRE young people described the same dynamics of discrimination and constrained expectations. Systemic failures are often reframed as individual shortcomings, reflecting a system that assesses young people but does not adequately support them, placing the burden of navigating complexity on individuals.

While employers face uncertainty and capacity constraints, young people also reported the limited support on accessing valuable work placements or apprenticeships, as they suffer from limited training, little supervision and weak protections. In these situations, responsibility again falls on the young person to adapt. The issue is not a lack of motivation from young people, but a lack of fit between systems and the realities young people face. Young people want to work but are navigating fragmented and often inaccessible pathways.

Youth‑led proposals provide concrete solutions

One of the most innovative aspects of the INSPIRE project is its methodology. Legislative theatre allowed young people not just to describe problems, but to stage them, rehearse alternatives, and co-create policy responses. We co‑designed  proposals to improve access to work experience and employment through creative and structured dialogues between young people, policymakers, employers and communities.

Several of these proposals directly address the issues identified in the government review.

1. Earlier and family‑centred career support
The review highlights the importance of early intervention, noting that disadvantage accumulates over time. The INSPIRE young people proposed starting career conversations at primary school level and involving families, recognising that aspirations and knowledge about career pathways are shaped early and collectively.

2. Accessible and community‑based careers guidance
To address fragmentation and inequality in provision, participants proposed delivering career support also through community organisations and the voluntary sector.

3. Reform of work experience and employer engagement
In response to declining entry points into the labour market, young people proposed structured work experience, mentoring and exposure to workplaces through site visits and flexible placement formats. They also highlighted the need to prepare employers to support young people effectively. Working with local schools, we are now co-creating standards for youth‑friendly employers.

4. Cross‑sector coordination
The government review identifies fragmentation across institutions as a core problem.
INSPIRE proposals include the creation of a cross‑sector alliance on youth employment in Birmingham bringing together young people, education, employers, public bodies and community organisations to coordinate action.

5. Youth‑led evaluation and accountability
Young people know best what they need. They proposed mechanisms for evaluating careers services and employer practices, embedding youth perspectives into ongoing policy development. A youth-led evaluation of career and employment support is now being implemented, co-led by Birmingham City Council and the University of Birmingham.

Rethinking policy: from programmes to relationships

A recurring criticism in participation is the lack of follow-through from policymakers. Young participants expressed frustration with commitments that are vague or delayed, or carelessly forgotten, which deeply undermines their trust in institutions.

INSPIRE suggests that the answer is not simply better engagement programmes, but different relationships between institutions and young people, where trust depends on feedback loops, transparent commitments, and long-term engagement rather than one-off consultations. It’s not simply about redesigning systems but redistributing power.

Young people do not need to be fixed or made “work-ready”. They need systems that recognise their knowledge, respond to their realities, and involve them as partners in shaping policy that affects them.

Sonia researches and teaches public policy. Her main research interests are participatory governance and democratic innovations, and creative and arts-based methods for research and public engagement.

What works in community ownership and local assets?

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Dr Jason Lowther

Alongside major programmes on local growth and regeneration, there has been increasing policy interest in the role of community-owned assets in strengthening local places. The Community Ownership Fund (COF) was a £150 million programme designed to support communities to take control of valued local buildings and spaces at risk of loss, from pubs and community centres to sports facilities.

The interim evaluation provides an early but valuable insight into how this model works in practice. It focuses on both delivery processes and emerging outcomes, based on a mixed-methods approach combining quantitative survey analysis, qualitative case studies and value-for-money assessment across a sample of projects. Rather than offering definitive conclusions, it highlights the conditions under which community ownership can succeed, and where it struggles.

A distinct model: enabling communities to “save” assets

The COF was designed to address a specific gap in the system: the loss of locally valued social infrastructure. By providing capital funding to support acquisition and refurbishment, the programme enabled community groups to intervene where assets would otherwise have closed or been sold.

The evaluation finds that, in this respect, the fund has been effective in enabling communities to secure assets that were at genuine risk. In many case study areas, projects would not have gone ahead without this funding, particularly given wider economic pressures. The scale of capital support is identified as a key feature, allowing communities to take on projects that would otherwise be financially out of reach.

Early outcomes: social value more visible than economic impact

At this interim stage, the evaluation points to positive early social outcomes, although evidence on longer-term impact is still developing.

Qualitative findings from case studies suggest that community-owned assets are already delivering benefits in terms of:

  • strengthened local identity and pride
  • increased community participation and volunteering
  • improved access to services and social spaces

These outcomes reflect the broader theory of change behind the fund: that ownership can generate not just service provision, but engagement, empowerment and social capital.

However, the evaluation is more cautious on economic outcomes such as financial sustainability and local economic growth. These are necessarily longer-term and more uncertain, particularly given the time required to refurbish and reopen assets.

What enables success in practice?

The process evaluation provides important insight into what makes community ownership projects work.

First, existing capacity within community organisations matters. The fund was most accessible to groups that already had the skills, governance structures and experience required to develop complex capital projects. Where this capacity was lacking, projects found it more difficult to apply for and deliver funding.

Second, support and advisory provision are critical. Changes made to the programme over time, including increased support for disadvantaged areas and adjustments to match funding requirements, improved accessibility. This suggests that financial investment alone is not sufficient; communities also need technical and developmental support.

Third, relationships with funders and partners shape delivery experience. Many projects reported the need for clearer communication, more consistent engagement and greater flexibility from central government during the delivery phase. This reflects a wider lesson across local programmes: delivery quality depends as much on how funding is administered as on the funding itself.

The challenge of accessibility and equity

A recurring theme in the evaluation is the tension between opportunity and inequality.

While the COF provides a mechanism for community empowerment, it does not operate on a level playing field. Communities with stronger organisational capacity, access to professional skills and existing funding networks are better placed to take advantage of the opportunity. Less advantaged areas may face greater barriers, even where need is higher.

Programme adjustments, such as reducing match funding requirements and targeting support, have helped to address this. But the evaluation suggests that structural inequalities remain a significant factor in shaping who benefits from community ownership.

Sustainability and risk

The evaluation also highlights the question of long-term sustainability. Taking ownership of an asset creates ongoing responsibilities, including maintenance, staffing and financial management.  While many projects have strong business plans, the wider economic environment poses risks, particularly for organisations reliant on trading income or voluntary effort.

What does this mean for local authorities?

The COF evaluation suggests several implications for local government.

First, community ownership can deliver real social value, particularly in maintaining assets that would otherwise be lost. For councils facing financial pressure, this provides an important mechanism for sustaining local infrastructure.

Second, capacity and capability are the critical enablers. Local authorities have an important role in supporting community organisations through advice, development support and partnership working, rather than simply acting as funders or commissioners.  Central government should invest in this support.

Third, early investment in support pays off. The evaluation shows that changes to improve accessibility made a tangible difference. This suggests that programmes should prioritise capability-building alongside capital funding.

Fourth, equity requires active intervention. Without targeted support, community ownership risks reinforcing existing inequalities between places and groups. Local authorities are well placed to identify and support communities that might otherwise be excluded.

Finally, sustainability must be considered from the outset. Transferring assets to communities is not a cost-free solution; it shifts responsibility rather than removing it. Ongoing support, realistic business planning and long-term partnership will be essential to ensure success.

Taken together, the evaluation suggests that what works in community ownership is not simply funding assets, but supporting communities to own, manage and sustain them effectively.

What works in mental health and employment support? Learning from recent evaluation

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Dr Jason Lowther

Alongside the growing evidence base in areas such as homelessness, local growth and skills, there is increasing attention on how local systems respond to the intersection of mental health and employment. This is a critical issue for local authorities and their partners, given the strong relationship between work, wellbeing and wider social outcomes.

The recent evaluation of Individual Placement Support (IPS) integrated within Improving Access to Psychological Therapies (IAPT), delivered through the Mental Health Trailblazers programme, provides a valuable contribution to this evidence. The programme was designed to address two linked challenges (poor mental health and unemployment) through a combined intervention offering both therapeutic and employment support. It was delivered across three areas (Blackpool, the North East and West London) as locally commissioned “growth deal” projects aimed at improving both economic and health outcomes.

An integrated approach to mental health and work

The overarching premise of the programme is simple but important: mental health and employment are interdependent. Traditional services often treat them separately, with employment support and mental health treatment delivered through different systems. The Trailblazers programme sought to integrate these approaches by embedding employment specialists alongside psychological therapy services.

The evaluation employed a mixed‑methods design, combining an impact evaluation – using a trial‑style comparison between IAPT alone and IAPT plus IPS – with a detailed process evaluation examining implementation, service design and user experience. This dual approach reflects the complexity of the intervention: it is not only about whether outcomes improve, but about how services work together in practice.

Findings on outcomes: modest but promising

On outcomes, the evaluation presents a cautious but broadly positive picture. While the evidence on impact is not definitive, there are indications that combining IPS with psychological therapies can support improvements in both employment and mental health outcomes compared to standard provision.

This aligns with a wider evidence base for IPS, which consistently shows strong performance in helping people with mental health conditions move into and sustain work. Employment itself is recognised as beneficial for recovery and wellbeing, reinforcing the rationale for integrated approaches.

However, the evaluation also highlights the difficulty of demonstrating impact in complex, real‑world settings. Data limitations, variation in local models and challenges in maintaining experimental control all affected the strength of conclusions. This is a recurring issue across many local public service evaluations: outcomes are shaped by multiple interacting factors, making attribution difficult.

What makes the model work in practice?

The process evaluation provides rich insight into the mechanisms behind the model. Several features emerge as particularly important.

First, the relationship between service users and employment specialists is central. IPS is explicitly client‑led, focusing on individual preferences, strengths and readiness rather than predefined pathways. This personalised, relational approach appears to be a key driver of engagement.

Second, integration between services matters. Embedding employment specialists within IAPT teams helped create a more holistic offer, reducing fragmentation and enabling better coordination of support. Where integration was stronger, services were better able to respond to the complex and fluctuating needs of clients.

Third, the model benefits from being less target‑driven than traditional employment programmes. The evaluation notes that a focus on client needs, rather than rigid job outcome targets, enabled more sustained engagement – particularly for individuals with more severe or complex mental health challenges.

At the same time, implementation was not without difficulties. Referral processes, administrative requirements and clinical wait times all created friction in the system. Experiences and outcomes  were inconsistent.

The system challenge: integration is difficult

Perhaps the most important learning from the evaluation is about the difficulty of integrating services across organisational boundaries. Bringing together health and employment support requires alignment between different funding streams, professional cultures and accountability frameworks.

The evaluation highlights challenges such as eligibility criteria, information sharing and differences in service priorities. These issues are not unique to this programme; they reflect broader structural barriers within public services. Even where the case for integration is clear, delivering it in practice requires sustained effort and coordination.

There were also challenges in engaging employers and navigating local labour markets. Employment outcomes depend not only on individual readiness, but on the availability and quality of jobs. This again points to the importance of seeing mental health services within a wider economic context.

What does this mean for local authorities?

The evaluation offers several implications for local government and system partners.

First, integration across services is both necessary and challenging. The evidence supports the case for bringing together health and employment support, but also shows that this requires deliberate design, strong relationships and ongoing coordination.

Second, personalised, relationship‑based support is critical. Models like IPS work because they focus on individuals, not categories. This has implications for commissioning and performance management, which often rely on standardised models and metrics.

Third, employment should be seen as a health outcome. The evaluation reinforces the idea that good work is not just an economic goal, but a key component of wellbeing and recovery. This has implications for how local systems define success.

Fourth, local variation matters. The programme was delivered differently across areas, reflecting local labour markets, service configurations and partnerships. This flexibility is a strength, but also makes evaluation and scaling more complex.

Finally, the evaluation highlights the importance of longer‑term thinking. Supporting people with mental health conditions into work is not a short‑term intervention. Outcomes take time to emerge, and services need stability to build the relationships and capability required.

As with other areas of local government, the evidence increasingly shows what works in principle. The challenge is less about identifying effective models, and more about creating the conditions – organisational, financial and cultural – that allow them to be implemented flexibly and at scale.

Labour must listen, learn and change if it is to regain trust

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Ketan Sheth

After two decades as a Labour councillor in Brent, I was deeply disappointed to lose my Wembley seat in the local elections on 7th May —  serving our local residents has been a great honour and privilege, and I remain grateful to everyone who placed their trust in me over the years.

I do feel, though, that Labour needs to learn urgent lessons from these disastrous results. Again and again on the doorstep, people told me that they valued my work as a councillor and would happily vote for me again — but they simply could not bring themselves to put a cross next to a Labour candidate. There is a deep well of anger in Brent, and across the whole country — a feeling that the Labour government has let people down and failed to deliver the change they promised in 2024.

Make no mistake, voters reflected the national political picture rather than what is going on in Brent. People relate local grievances like the state of our roads, pavements and parks to a wider sense of hopelessness based on their view of where we are nationally, rather than voting specifically on local matters. Indeed, many people said they voted on issues like immigration or the economy which local government has no power to fix.

This is arguably always the case in local elections and I’m hardly the first local councillor to lose their seat due to people’s views on how well the national government is or is not doing. But this time felt different. The vitriol directed towards the government, and the Prime Minister, was stronger than anything I have encountered while canvassing in the past. Unless Labour changes direction quickly and radically, it is hard to see how future elections will yield a different result. Labour has made big mistakes in government — our first notable action was the winter fuel payments fiasco and we seemed to go on making mis-steps from there. The appointment of Peter Mandelson as US ambassador was a catastrophic error of judgement. The cost of living crisis remains largely unaddressed — voters do not see their lives or their crumbling public services getting any better. All of these things are exacerbated by our government offering no hope that things are about to improve. We need to listen to what the voters are telling us — and we need a sharp, fast change of direction.

Locally, addressing our collective challenges under a hung council will be difficult, as it is always easier for a Council to have a clear electoral mandate and we now have a position where there will need to be negotiation and trade-offs between the different parties. But I am sure all those involved will take their responsibilities seriously and work together to deliver for the people of Brent.

For my own part, I will hugely miss representing local people as part of Brent Council. I want to thank those who voted for me, the officers and colleagues who supported me over many years. I will continue to be active in local politics and to campaign for a better deal for the communities I was proud to serve.

Now is the time to refresh local politics

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Photo by Michael D Beckwith on Pexels.com

Phil Swann

The sad state of many neighbourhoods and communities, with their desolated high streets, has been identified as a significant driver of the rejection of politicians and political parties which lay behind the May 2026 local election results

As the shallowness of programmes such as Pride in Place demonstrates, this is not an issue that central government can tackle alone. It requires local action reflecting local circumstances. Yet local councils lack the resources and levers to secure lasting improvements. Meeting this challenge requires deep collaboration between central and local government at a time when changes in political control locally will make that more difficult to achieve than ever.

Is it too naïve to hope that engagement between local political actors, local people and local organisations and groups could inform new approaches to revitalise struggling local communities? Could the involvement of national politicians in the process secure the reform of local government finance and the provision of new powers necessary to enable localities to act?

Writing in 1939, when he was leader of the Labour Group on Oxford City Council, Richard Crossman, argued that one of the strongest arguments for local party politics “is that they do provide a method of creating interest and focussing attention upon the enormously important issues as stake.” Crossman, who went to serve as Harold Wilson’s Minister for Housing and Local Government, added that “the real basis of successful political democracy is not to be found in politics at all, but below the surface in the organisation of a whole network of popular interests into pressure groups.”

Writing just over 40 years later, when he was leader of Sheffield Council, David Blunkett also called for collective local action. He argued that politicians and communities should “do things together rather than having them done for us, to remove the conditions of poverty and dependence rather than trap people in them, and thus to develop a sense of supporting and being supported.” He made a similar point in 2004, when he was Home Secretary, recognising the importance of a partnership between local politicians and citizens “to revitalise democracy and strengthen citizenship and civil society, so that people are part of the process of reform and modernisation.”

Now more than ever it is important to follow the advice of Crossman and Blunkett and refresh local politics through collaboration with local groups and communities to deliver improvements locally and secure reforms nationally to enable that local action. Succeeding in doing this could also begin to restore trust in politics and politicians.

Phil Swann is studying for a PhD at INLOGOV in the Department of Public Administration and Policy, University of Birmingham, on the contribution of politicians to central-local government relations.

From democratic resilience to systems resilience – Perspectives from the Inaugural Conference of the European Network for Public Administration 2026

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Dr. Elke Loeffler

The European Network for Public Administration (ENPA) is a newly founded independent learned society led by public administration academics for the theoretical and practical improvement of public administration.

I attended its inaugural conference, held at the top University ASE in Bucharest, in my role as co-founding Board Member and co-chair of the ENPA Research Group on Public Participation and Co-Production. There was also a strong representation of UKAPA – the UK Association for Public Administration. This event showcased a number of innovative formats, including a plenary in interview format on democratic resilience and a highly interactive ‘collaborative discussion’ session on systems resilience, as well as providing a highly-valued Conference Buddy Scheme for Doctoral Researchers.

During the conference it became clear that resilience is now a major emerging theme in public management research and practice. For many local councils this concept has so far been mainly used in relation to emergency response and planning. However, the LGA in the UK considers this to be a ‘whole council effort’, going beyond small emergency teams.

Moreover, the discussions at the ENPA Conference revealed that resilience is not just about sudden, extreme emergencies but about creeping crises such as democratic backsliding and and prolonged failures such as delayed access to public healthcare. While robust governance (Ansell, Torfing and Trondal, 2025, Robust Public Governance in a Turbulent Era) – the ability of a system to maintain its operations despite disruption – is important, resilience is more demanding – it is about the capacity for adaptation in the service system to recover to the same or high outcomes after a disturbance – or as a former UK Prime Minister expressed it “building back better”.

The keynote speakers also discussed the need for public administration scholars to strengthen resilience. Don Moynihan from the University of Michigan highlighted that rule-bound public administration and independent academic research often become targets for populist leaders. He suggested that, in times of democratic backsliding, delivering evidence-based descriptions of current situations and contexts may be more effective than sophisticated, time-consuming causal analysis. While not as analytically powerful, making it clear what is actually happening may make a greater impact on public attitudes, and eventually on public policies, than complex modelling. This argument gave rise to considerable debate in the coffee breaks!

The collaborative session in our Research Group demonstrated that local government resilience is not enough – we also need resilient communities, service users and markets. This brings in the potential role of user and community co-production in strengthening systems resilience. For example, Jan Dumkow from the Helmut Schmidt University Hamburg provided a current action-research project involving co-design of an app for and with people with learning disabilities so that service providers would be able to provide tailored information in the case of emergencies.


The ‘whole systems resilience network’ depends on each element in the network of user-community-provider-market resilience being sound and well-balanced with the other elements (Bovaird and Loeffler 2024). The resilience network constitutes a dynamic system, in which each of the stakeholder groups is always looking to learn and to improve, with the consequence that a weak link in the network reduces the overall capability of the system. However, a systematic literature review which I undertook with Sanneke Kuipers (Leiden University) and Marie-Christine Therrien (Ecole Nationale D’Administration Publique, Montreal), on the role of co-production in strengthening resilience in extreme crisis, revealed that user and community involvement is largely absent in current evaluations of crisis interventions. This is cause for concern and highlights the urgent need for more engaged research with local communities and local councils on how to strengthen all links in the whole systems resilience network. INLOGOV is well situated to work with local councils and communities on this issue, given its expertise on co-production and social prescribing.

Dr. Elke Loeffler is an Associate of INLOGOV and Director of Governance International. She undertakes applied research on local public services and has research interests in community co-production and resilience. Elke is Board Member of the European Network of Public Administration, Vice-Chair for Doctoral Research in UKAPA and Chair of the Public & Nonprofit Management Group at EURAM.