What works in learning what works?

Jason Lowther

I have been grumping for at least the last 25 years about how little of the evidence that is developed by academic researchers, practitioner-researchers, consultants and others is effectively deployed in developing public policy and practice. We intuitively know, and politicians regularly proclaim, that evidence should inform policy. So why did it take over a decade to move from Dr. Barry Marshall vomiting in his lab having taken the extreme measure of drinking a H. Pylori bacteria cocktail to prove that this bug causes stomach ulcers (which can then be cured by antibiotics) to these antibiotics being routinely used in medical practice? And why is the Troubled Families Programme so unusual in the plethora of government mega-initiatives, simply by having a robust evaluation published showing where it works (and where not)?

A lot of the academic research in this area points to deficiencies in what you might call the “supply side” of evidence. Academic research is too slow and therefore out of date before its results are seen. Journal articles are hidden behind expensive firewalls, written in an opaque language, packed with caveats and conclude mainly that we need more research. Academics sometimes don’t know how to talk with policy makers, or even who they are.

There is truth in most of these points, and there has been some useful progress in addressing many of them in recent years, for example the very readable summaries of available evidence published by some What Works Centres on topics such a local economic growth and children’s social care. And it’s an immense privilege to have recently joined INLOGOV at the University of Birmingham, a department with a vast network of alumni across local government, and academics who are well used to speaking the sector’s language.

But I’m increasingly feeling that the real issue is on the “demand” side. Do we as practitioners and politicians really want to know what the evidence is telling us? What if the evidence highlights issues we’d rather not know? How do we know evidence when we see it and what if it is contradictory? Furthermore, how do we find this “evidence” anyway, and how can we know what’s reliable and what’s fake news? With American oil companies allegedly giving millions to fund research questioning climate change, who can we trust? Finally, how can we conduct small scale local research – so important when trying to understand local difference – that provides geographically relevant evidence without being accused of providing limited and unreliable findings?
I’ve been involved as LARIA, the LGA, SOLACE and others have run some excellent programmes to support practitioners and policy makers in making use of evidence.

One of my favourites was the excellent “Evidence Masterclass” organised by SOLACE which provided a one-day familiarisation courses for chief executives. At the other extreme, universities provide extensive MSc courses on research methods for a variety of public health and social scientists. But not many of us can devote years to understanding how research works and can be used, and there’s a limit to what anyone can learn in a single day.

So in my new role as director of the Institute for Local Government Studies at the University of Birmingham I’ve been excited to help deliver our new “Public Policy and Evidence” module within our Public Management and Leadership MSc and Degree Apprenticeship programmes. This is a six-week module, involving around five hours distance learning a week followed by a two-day on-campus session, currently being taken by forty senior local public service managers from a number of English local authorities and the LGA.

It’s been fascinating to see these managers think through how evidence relates to their work areas, explore how rigorous research works and the different ways it can inform policy making and service design, and get to grips with the detail of the various techniques social science researchers use. We’re now moving to the on-campus days, where we’ll be looking at several live examples from local public services in Birmingham, Coventry and Manchester, and keying up a significant practical supervised research project they will each undertake in their home organization over the next several months.

It’s exciting to see the improvements in the “demand” and “supply” sides of evidence informed policy making that are being delivered through this course and initiatives such as the What Works Centres and local Offices for Data Analytics. Who knows, in the decade or so before I retire, I may even be able to stop grumping about evidence-based policy?

This article was originally published in the newsletter of the Local Area Research and Intelligence Association (LARIA).

lowther-jason

Jason Lowther is the Director of INLOGOV. His research focuses on public service reform and the use of “evidence” by public agencies.  Previously he led Birmingham City Council’s corporate strategy function, worked for the Audit Commission as national value for money lead, for HSBC in credit and risk management, and for the Metropolitan Police as an internal management consultant. He tweets as @jasonlowther

A marriage made in heaven?

Catherine Staite, Director of INLOGOV

The ESRC, LGA and SOLACE have created a new role – that of Research Facilitator for local government – with the aim of supporting strong and productive relationships between researchers, policy makers and practitioners. I’m very pleased to take on that role, with the active support of the INLOGOV team of academics and expert practitioners. Over the next year we’ll be establishing a dating agency for those seeking partners to answer some essential questions and running a series of events to support creative and sustainable relationships. A GSOH will be essential.

Public services need researchers. That is because evidence is the lifeblood of efficacy. When money is so tight, the last thing we should be wasting it on is the wrong service, at the wrong time, in the wrong place.  Policy decisions and service design need timely and accessible evidence and there’s plenty out there. So why aren’t researchers, policy makers, commissioners and providers using the available evidence to do better with less? Why aren’t we getting it together?

We work in very different spatial and temporal environments (note the unnecessary use of obscure language) which means that opportunities to meet suitable partners are limited and academic time-scales militate against speedy responses. Academic language is often impenetrable: designed to impress other academics rather than to inform those who can actually use the evidence on offer.  Contestation is a vital element of academic discourse. That means – academics also like to argue among themselves and even with themselves.  After a few pages of ‘on the one hand this and on the other hand that’  … policy makers and practitioners can be forgiven for giving up and going off to make it up.

However, the fault is not all on one side. Too often research is commissioned, not to gather objective evidence or stimulate creative thinking but to justify an existing policy or priority.  The findings of research can be a major challenge to political ideologies. Those who are seeking to bolster their prejudice with an academic fig leaf are doomed to disappointment.  If you ask for independent research – that’s just what you’ll get. Don’t ask if you don’t want to know the real answers. It will lead only to mutual disappointment.

So how can we make this relationship work? Let’s spend more quality time together, getting to know each other and exploring our shared passions.  Let’s make each other some promises.  If we promise not to argue about how many angels can dance on the point of a pin, would you promise not give us six weeks to enumerate and classify the angels and calculate the likely savings from combining seraphim and cherubim? Agreed? Great – now let’s do some good work together.

Catherine Staite

Catherine Staite is the Director of INLOGOV. She provides consultancy and facilitation to local authorities and their partners, on a wide range of issues including on improving outcomes, efficiency, partnership working, strategic planning and organisational development, including integration of services and functions.

Preparing future leaders: The Total Leadership Programme

Daniel Goodwin – Senior Associate Fellow

The leadership and management challenges faced by local government have never been greater. Budget constraint, population change, and the need to respond to heightened expectations present future leaders with lots to grapple with. People thinking about taking up the top roles in public service will need a solid foundation of thinking and a great support network to turn challenge into opportunity.

The Total Leadership Programme is an exciting new venture which is designed to help senior local government managers prepare themselves for a chief executive role. It’s a partnership between INLOGOV and SOLACE (The Society of Local Government Chief Executives and Senior Managers), which fills a serious gap in provision nationally. It is open not only to directors in councils but also to people at a similar level within private sector firms who work in the public sector and who might be considering such a move too.

The programme will be delivered by a combination of INLOGOV Faculty members and Associates with significant management education development expertise, practicing chief executives and senior politicians, and experts in particular leadership fields.

Participants will develop a deeper understanding of the local government leadership space which will inform their future thinking in the remainder of the programme. They’ll consider how they will personally develop relationships of trust across the whole system locally and also how they might start to develop a national profile as an ambassador for place. The programme will help them feel at ease with ideas of complexity, collaboration, agency and leverage, and be able to use them to develop further learning.

Through an examination of local government in a non-UK context, participants will come away with reflections on the way local leadership happens in a different but comparable system. They will have thought about what we can learn about the way in which challenges are perceived and addressed. They will also have considered whether there are identifiably different strategies and approaches which might have an impact on their future work. In a module on entrepreneurial leadership, participants will gain a deeper appreciation of the perspectives of those they commission and explore what entrepreneurialism means in the local public sector context.

Finally, participants will consider how to create a positive public leadership narrative which helps them to engage with how people to see them as a leader. They will explore how to offer their leadership to people through a narrative that they can relate to. This will include exploring how engagement with digital media changes and shapes that approach.

All of the modules will be informed by the latest thinking on key cross-cutting issues, including community development and participative social media led democracy, demand management, ‘digital by design’ and new organisational forms.

Participants will have an input into the development of the modules through a design day in June and through ongoing discussions and reflection. They’ll also have access to INLOGOV’s distance learning materials and will be encouraged to engage in learning and networking between the modules. And of course they will also be able to learn hugely from each other, the groups will be kept at an optimal size of around 12-15 people to help develop a strong peer learning network.

The deadline for applications to the first cohort is 31st May and the modules start in September. Demand is high and the programme is already two thirds full. Confirmed participants include directors from a wide range of authority types from across the UK.

To find out more follow this link: www.solace.org.uk/tl

Know your local Councillor Photographs - St Albans - May 2008

Daniel Goodwin’s career has mainly been in local government, starting in libraries and cultural services and progressing through policy and corporate services. He is particularly interested in policy into practice issues, largely relating to local leadership and the politics of communities and place, and is a regular contributor to journals, conferences and seminars.