How can communities mobilise to shape public policy and service delivery in new and creative ways?

Catherine Durose, Jonathan Justice and Chris Skelcher

Community organising and co-production can shape public policy making and service delivery in new and creative ways, providing an alternative to privatisation and the outsourcing of public services. This is the claim made in our new pamphlet, ‘Beyond the state: mobilising and co-producing with communities’. The pamphlet is written with community activists and policy researchers, and provides case studies and analysis of UK and US experience in community organising to solve problems and improve public services. The pamphlet features contributors from CitizensUK, Locality and Scope and a Chicago-based organisation, Pilsen Alliance.

Community organising has a long tradition internationally. It offers a way for communities to recognise their common interests and mobilise to achieve change.  Often their target is government, and their desire is to redress disadvantage by actively campaigning for changes in policy and practice.  Sometimes this is to overcome the effects of existing policy, but it is also about shaping emerging policy to ensure that affected communities become beneficiaries rather than bearing the costs. Co-production is becoming an important way of thinking about the active design and delivery of services through collaboration between users and providers.  While its origins are in social care and health services, it has much wider applications.  But to be effective, it requires ways of redressing the power imbalance between users and producers.  Here, community organising can be an important mechanism. Together, the contributions show how community organising and co-production are powerful instruments to open up the policy process, potentially deepening democratic engagement and administrative responsiveness.  As such, they offer a challenge to the way in which governing beyond the state sometimes obscures accountability, privileges private interests, or facilitates governments’ off-loading of responsibilities to civil society.

This pamphlet’s contributions show the value of moving beyond a perspective that recognises the state as the only legitimate centre of authority. At the same time, however, the contributors challenge an assumption in our title. For ‘beyond the state’ implies that non-state models of collective choice and action are somehow secondary or less fundamental than those of government. The evidence from the contributors is that community organising and co-production are not somehow second best models, when compared to government provision.  They show that there is a vital energy that can be mobilised, but that it cannot be shaped to government’s agendas.  Community organising and co-production are political processes that create new possibilities that are not solely oppositional but also collaborative.

This can be a struggle for those in government, used to traditional models of policy making and service delivery, and trying to reconcile the political legitimacy of politicians with the demands and campaigns of users and communities. The state has become and is likely to remain a focal institution for defining and accomplishing shared purposes. But its monopoly on the legitimate use of coercion need not imply a monopoly on the legitimate use of collective decision and action. So we should continue to look past the language to observe the actual processes and results of power, and to look beyond the state alone for solutions.

durose

Catherine Durose is Director of Research at INLOGOV. Catherine is interested in the restructuring of relationships between citizens, communities and the state. Catherine is currently advising the Office of Civil Society’s evaluation of the Community Organisers  initiatives and leading a policy review for the AHRC’s Connected Communities programme on re-thinking local public services.

 

Jonathan Justice

Jonathan Justice is Associate Professor in the School of Public Policy and Administration at the University of Delaware. Jonathan previously worked for the City of New York and for non-profit organisations in the New York metropolitan area. His areas of specialisation include public budgeting and finance, accountability and decision making and local economic development.

 

skelcher-chris

Chris Skelcher is Professor of Public Governance in the University of Birmingham’s School of Government and Society. His research and teaching focus on the transformation of UK governance in an international context. Chris is currently leading a three year ESRC study of the reform of public bodies and their changing relationships with sponsor departments.

Elected Mayors: Prospects for Change

Ian Briggs

The imperfections in our local democratic systems have for seemingly ever been a source of attention and fascination for researchers though the popular attention given to the abandonment of the old committee system and the introduction of a cabinet form of local governance has rarely sparked the imagination of the average citizen. Until now perhaps – with the advent of the powerful local mayor, he or she may provide an individualised loci of attention for local people, businesses and other metropolitan institutions.

The recent Warwick Report does introduce a few more interesting and potentially problematic issues to the ones that are aired in the popular media – the assumed acceleration of inward investment, questions around the role of the necessary ‘close political advisers’ that mayors need and not least the risk of opening the door to single issue or extreme perspectives. This latter point puts me in mind of some years ago the popular support for the executive mayor in Oslo being elected on an anti Gypsy platform.

The pragmatic part of me says that we are likely to resist this given the relative power of our two/three party system. However, the question of are we to have elected mayors or not seems to overshadow the more important question of what do we as citizens want our elected mayors to do? So far there has been little debate on this perspective – here I might suggest a list of things that should occupy them from the start;

1. The drought – we used to call them the ‘water rates’; in that we paid them as a local tax much like the rates on our properties but with shift towards the ‘consumer or customer citizen’ we pay a consumer charge to what is often a non UK based company that returns a healthy profit. True, some of the profit is returned to the country as tax but the business strategy of the provider company is their own concern and they set priorities as they see fit. Could a powerful elected mayor make life so uncomfortable for these ‘businesses’ that they change their operating mechanisms and place more emphasis upon infrastructure renewal and prevent the leakages of supply? Perhaps the mayor could set an example by only showering every other day too?

2. Winter weather – could a powerful mayor reduce to an absolute minimum the gritting and salting of urban roads? Certainly there will be a knock on effect in increased minor (slow speed) traffic accidents and  for many slower journeys to work and the shops. Could they then redirect the gritting to the pavements making it easier for people to walk? A&E departments live in dread of icy and snow covered pavements where especially older residents slip and fall and cost the country untold millions in hip replacements and that is without considering the pain and suffering caused being reduced.

3. Co-production – I have to admit I am a fan of this and I would like to see powerful mayors set an example – they are going to be very busy people so despite having huge pressures on their diaries I would want to elect a powerful mayor who makes the commitment to only work in the role for four days a week – the other two (for they should only have one day off over the week end) they should don overalls and go litter picking and undertake graffiti removal from our underpasses and urban streets. The second day they should apply their culinary skills and help feed the needy and disadvantaged who live below the line. This would really set an example – and here’s the clever bit – when they seek re election we judge them on their co production performance and not on some spooked up external performance measure.

Somehow I feel that we are replacing one imperfect system with another – it won’t be many months into a new breed of metropolitan mayors taking office before we see them falling into all old systems of operating and the perpetuation of the media, academics and politicians of all hues pointing out what they are doing wrong and calling yet again for a change for the better in the way that we citizens are represented.

Ian Briggs is a Senior Fellow at the Institute of Local Government Studies.  He has research interests in the development and assessment of leadership, performance coaching, organisational development and change, and the establishment of shared service provision.