Rewiring Local Government for Citizen Engagement

Jason Lowther

The Institute of Local Government Studies (INLOGOV) has published a new report, Rewiring Local Government for Citizen Engagement, which sets out a compelling case for reimagining the relationship between local authorities and the communities they serve. At a time of structural reform, fiscal constraint and lower public trust, the report argues that citizen engagement must become fully embedded local governance, rather than a peripheral activity.

The report identifies three interrelated conditions that are essential for effective engagement. First, local authorities must convene inclusive democratic spaces that enable deliberation, dialogue and collective decision-making. These spaces, whether in the form of citizens’ assemblies, participatory budgeting or neighbourhood forums, can help to rebuild trust and foster more responsive policymaking.

Second, councils must invest in building community capacity. This involves supporting citizens, particularly those from groups whose views are often neglected, to participate meaningfully in public life. It also requires sustained investment in community infrastructure, such as local venues, networks and organisations, which provide the foundations for civic engagement.  The report recognises that 15 years of austerity since 2010 has significantly reduced the availability of community meeting places such as libraries, neighbourhood offices, youth and community centres, and cultural and leisure services.

Third, the report highlights the importance of co-producing public services. By involving service users in the design and delivery of services, councils can ensure that provision is more closely aligned with the lived experiences and priorities of local people. Co-production also fosters innovation and strengthens the legitimacy of public institutions.

The report draws on a wide body of academic research and practical experience, both in the UK and internationally. It shows that democratic innovations are already taking root in many councils, despite the challenges posed by austerity and institutional inertia. Examples include digital engagement platforms, youth-led initiatives, and the devolution of powers to neighbourhood and parish levels.

However, the report also acknowledges the barriers that councils need to address. Organisational cultures, limited resources, the need to develop new skills in officers and members, and legitimate concerns among elected members about the implications of participatory approaches can all inhibit progress. The report calls for leadership, reform and investment to embed engagement in the everyday practices of governance.

We pay particular attention on the vital role of councillors, who are well placed to act as facilitators and mediators between communities and institutions. Supporting councillors to develop these roles is essential if engagement is to be sustained and meaningful. The report also emphasises the need to engage young people and to make appropriate use of digital tools.

In conclusion, Rewiring Local Government for Citizen Engagement offers a clear and evidence-based framework for strengthening local democracy. It argues that by embedding citizen engagement in governance structures and practices, councils can foster trust, improve outcomes and build more inclusive and resilient communities.

We will be discussing our findings with councils, central government and related think tanks and sector organisations over coming months.

The full report is available here:

Win an election and implement your manifesto – that’s novel!

Image: Emily Sinclair/BBC https://www.bbc.co.uk/news/articles/c367lry5ypxo

Chris Game

First, a reader alert. What follows is in essence an only marginally revised column written for and hopefully published in this week’s Birmingham Post, to which for many years now I’ve been a regular contributor. Thanks, at least in part, to the “many years”, I’m permitted a wide scope of subject matter, but for obvious reasons local government in some form or other is what I tend to resort to most frequently – not least around local election season.

With the Post’s Thursday publication date, this is a mixed blessing, knowing that most readers interested in these matters would very likely have learned the results of the elections before they read one’s prognostications and predictions. What follows here, then, is my third column focused on this year’s local (County/Unitary Council) elections, which were, of course, limited to just 24 of England’s 317 local authorities (plus the Isles of Scilly) and precisely none in, never mind Birmingham, the whole metropolitan West Midlands.

Faced with the alternative option of ignoring the topic altogether, I decided to focus on the four West Midlands County Councils: three with biggish, if declining, Conservative majorities – Shropshire, Worcestershire and Warwickshire – plus STAFFORDSHIRE: Labour for decades, but Conservative since 2009, and, until the May council elections, with 55 Conservative councillors out of 62, almost as Tory as they come.

However … since last July, when the county’s parliamentary constituencies all went Labour, Nigel Farage’s Reform UK Party had been energetically hoping to build in Staffordshire on what statistically had been among its most promising performances. And indeed it did: Reform UK: 49 of the 62 County Council seats, leaving the previously controlling Conservatives with 10, and Labour, Greens and Independents 1 each. The Lib Dems, along with UKIP, the Workers Party of Britain and others, failed to score.

It typified results across the country. On what nationally was an exceptionally quiet election day, Reform UK increased its nation-wide base of just two councillors (both on Hampshire’s Havant Borough Council), to a relatively massive 677 (39% of the total seats contested) and gained majority control of no fewer than 10 of the 23 councils.

One can only speculate at some of the results that a fuller involvement of, say, the 130 unitary authorities, metropolitan districts and London boroughs might have produced. I concluded that Election Day column, though, not with any numerical predictions, but with Farage’s most publicised campaign observation/pledge: “We probably need a DOGE for every single county council in England”.

Which could have sounded a touch presumptuous from the Leader of a party who had approached that Election Day holding just two of the 1,700+ seats ‘up for grabs’ – but not from Farage.

I did wonder, though, what onlookers would make of that DOGE acronym (or, in some versions, D.O.G.E. – that’s how novel it is). Indeed, even Reform candidates, who probably knew at least that it stood for the love child of President Trump and the recently very departed Elon Musk’s Department Of Government Efficiency, trod carefully.

Created, they could possibly parrot, to “modernise information technology, maximise productivity and efficiency, and cut wasteful spending”, but did they have any real idea of how the function and office might work in a UK political context? Or did they possibly assume that, like so many campaign pledges, even if, rather incredibly, a DOGE majority did emerge, it would find itself, at least for the present, on the ‘too hard just now …. we’ve only just elected our Leader’ pile?

Certainly I, while having at least some idea of what county councils having an English DOGE might entail, would definitely NOT have predicted that, within just one month of those county elections, one of England’s biggest and traditionally most Conservative counties, KENT, would be preparing to face an ‘Elon Musk-style’ DOGE audit by a team of technical experts assembled specifically to analyse its £2.5 billion-plus budget spending and assess its financial efficiency.

Since the past weekend, the ‘Elon Musk-style’ bit will possibly have been played down, but not, seemingly, the ongoing implementation. With LANCASHIRE – £1.2 billion budget – already announced as next on the list, this just could prove insightful and potentially serious stuff.

Until May 1st, Kent County Council comprised 62 Conservatives, 12 Lib Dems, 4 Greens, 0 Reform UK.  Since then, it’s been 10 Conservatives, 6 Lib Dems, 5 Greens, and 49 Reform UK. If dramatic change is to be the agenda, Kent seemed an apt and attention-guaranteeing choice. 

By any measure, and almost whatever happens next, that – in my book, anyway – is an impressive achievement. There’s been, predictably enough, ‘Establishment’ outrage – “a superficial response to the deep problems of local government” … “initiating a review of local authority spending misunderstands the circumstances facing local authorities … All councils have been caught in an iron triangle of falling funding, rising demand, and legal obligations to deliver services. In that context every local authority has had to make difficult choices to cut services …” (Institute for Government).

On the other hand, win an election and implement your party manifesto! – a demonstration that turning out and voting in local elections, even in our exceedingly non-proportional electoral system – can produce policy action.

Or, rather, especially in our exceedingly non-proportional electoral system. Two of the new Combined Authority mayors (outside the West Midlands) were elected on under 30% of the votes cast, and obviously a much smaller percentage still of the registered electorate.

This follows the recent ditching of the Supplementary Vote in favour of ‘First-Past-The-Post’, where voters pick just one candidate, and the one with the most votes wins – even if, as this time in the West of England, that percentage was under a quarter of an already very modest turnout.

To me, anyway, it’s arguably even more important in these local/Mayoral elections than in parliamentary ones – for us, the elected Mayors, and democracy generally – that voters can indicate their first AND SECOND Mayoral preferences, thereby ensuring that, however low the turnout, the finally elected winner can claim the support of at least a genuine majority of voters.  Which means electoral reform – but that’s another column/blog.

Chris Game is an INLOGOV Associate, and Visiting Professor at Kwansei Gakuin University, Osaka, Japan.  He is joint-author (with Professor David Wilson) of the successive editions of Local Government in the United Kingdom, and a regular columnist for The Birmingham Post.

Cotswold District Council elections – more interesting than you imagined?

Chris Game

I’ve literally just finished watching the LGIU’s promotion of its new Future Local Lab – asking me personally, albeit rhetorically (“Chris, are you ready?”): “How are we going to survive climate?”, “Will there be enough houses?”, “What can we use Artificial Intelligence for?” and a dozen other similar teasers. If this is the kind of thing you’re into, please skip this blog entirely. It’s right at the other end of whatever scale the LGIU is operating on.

I was emailed over the weekend by an erstwhile colleague who, driving back to Birmingham through the Cotswolds, noticed that there is a local by-election this week for Cotswold District Council. Interesting, eh? No, if you’re still there, don’t go away just yet – there’s a bit more to it.

No, not control of the council. Historically Independent, then Conservative, Cotswold DC is nowadays comfortably Lib Dem: 20 Lib Dems, 9 Conservatives, 2 Greens, 2 Independents. So, even though it’s a Lib Dem member who’s resigning, the politics of the council won’t change. The real issue is: for how long will there be a Cotswold DC, or, for that matter, any of the other five Gloucestershire DCs – following Deputy PM Angela Rayner’s White Paper announcement that all England’s district councils will be abolished, with regional mayors and unitary councils to be introduced in all areas?

A council which in Gloucestershire’s case would currently be odds-on to be no longer, after two decades, Conservative, but, like Cotswold DC, Lib Dem. Or would it? The general assumption following the Government’s December White Paper seems to have been that in counties like Gloucestershire all six of the district councils would merge with the county council to produce, well, a pretty large and definitely non-local Gloucestershire Unitary Council.

To which prospect, as I assume is happening quite widely across England, there has been adverse reaction. Gloucestershire would be just in the top third largest counties (by population), and in its case five of the county’s MPs have recently written to the Minister of State for Local Government and English Devolution, Jim McMahon, proposing instead something on at least a slightly less ginormous scale. In this case, that two unitary councils be created – covering, in this instance, the Forest of Dean, Gloucester and Stroud in the West, and Cheltenham, Tewkesbury and the Cotswolds in the East. The area is simply too large to be covered by one council, they argue, although, probably unsurprisingly, the County Council would disagree.

Indeed, it has been looking at how Gloucestershire could enter into an even bigger Combined Authority with neighbouring counties: variously joining Herefordshire and Worcestershire to the north, becoming part of the West of England Authority around Bristol to the south, or joining with Oxfordshire, Berkshire, Reading and Swindon to the east. I’m guessing similar deliberations are happening across the country.

Whatever – it’s not exactly ‘local government’ as my emailing ex-colleague and I once knew it! Yes, back to him, and indeed the prompt for this blog. His main reason for emailing about this week’s Cotswold Council by-election was that he knew we would both recall what was almost certainly the last time one of those was in the news – the national news, that is.

It was in May 2023, when the Lib Dems strengthened their control of Cotswold DC, thanks in part to a Chris(topher) Twells taking the Tetbury with Upton ward from the Conservatives. Yes, the same Cllr Twells who was at the time and continued for a further year to be also a member of Salford City Council, 160 miles away, just west of Manchester.

As it came to be public knowledge, it was, of course, controversial – with initially, in some circles anyway, some uncertainty about its legality, not helped by the fact that apparently even the local leadership of his new party group had been unaware of the situation. All of which seemed barely credible, since even I could have told them about the legality bit, without even checking. Anyway, soon after his Cotswold election he was suspended by his own party, “to enable a complaint to be assessed”, which had prompted my weekend emailer to contact me. But I decided even I couldn’t pad it out into a blog – until now!
Double-Cllr Twells’ own self-justification was clear enough, but didn’t do him any great favours. Most obviously it was legal because “your qualifications to stand for election can be based on occupying property or work”. Correct. Working for himself gave him the “flexibility” to attend all necessary meetings of both councils. OK. The councillor sitting on two authorities 150 miles apart had no problem fulfilling all his duties because an elected member’s workload “is not enormously onerous”. Hmm – not guaranteed to make you many friends.

And the killer punch: “I don’t want to worry anyone, but I’m technically qualified to stand for up to five districts in England and Wales”. I don’t think he meant contemporaneously, but it’s a good way of remembering just what the law says.

Chris Game is an INLOGOV Associate, and Visiting Professor at Kwansei Gakuin University, Osaka, Japan.  He is joint-author (with Professor David Wilson) of the successive editions of Local Government in the United Kingdom, and a regular columnist for The Birmingham Post.

Dusting down the cautious welcome: Initial reflections on the devolution white paper

Phil Swann

When I was director of strategy and communications at the LGA I was frequently criticised, by the late professor John Stewart among others, for issuing press releases “cautiously welcoming” one Blairite initiative or another.

The criticism was probably justified, but I would definitely have deployed that phrase in response to the government’s recently published devolution white paper.

There is undoubtedly a lot to welcome, not least the stated commitment to devolution, the additional powers for metro mayors, the revival of strategic planning, its reference to struggling small unitary councils and the focus on audit and standards.

There are, however, at least four reasons to be cautious.

First, every serious reformer of local government since George Goschen in the 1860s has argued that local government finance and structures should be reformed together. No government has ever had the political will or energy to do so. This government has also ducked the opportunity. As a result, this white paper will not fulfil its potential.

Second, the current mess and confusion in the structure of English local government is the result of incremental change. Just think of Peter Shore’s “organic change” and Michael Heseltine’s ill-fated Banham Commission. There is a real danger that this government will run out of restructuring energy or time. The contrast with Scotland and Wales, where local government was reorganised in one go, could not be starker.

Third, the effectiveness of the structures being proposed will depend on the quality of the relationships between mayors and councils, between councils and parishes and between ministers and mayors, councils and parishes. In England we are not good at relationships like these and there is precious little in the white paper to signal the trust, effort and imagination that will be needed to make these relationships work better than the previous ones did.

Finally, key to the revival of local government and effective devolution is a revival of citizen engagement in local politics and local governance. Word has it this will be addressed in a forthcoming white paper, but it should be central to this one.

So, a very cautious welcome it is.

Phil Swann is studying for a PhD on central-local government relations at INLOGOV.

Politicians’ Conceptions of Fairness

Clive Stevens

Fairness is clearly very subjective and even categorising it will be a step forward.

The theory I am relying on comes mainly from the field of Social Psychology, which draws its evidence from experiment and Social Anthropological ethnography. Add in philosophical works on Social Justice, a sprinkling of Schön and Rein’s framing and spiced up with biases of empathy, risk and power.

I have chosen councillors as I was one myself, which has proved useful in gaining access as well as for writing engaging vignettes. The three I use are based on Local Government case studies. They took a year to write and are pumped full of triggers, suggestions, biases and frames to see what and how many conceptions of fairness come into view.

The vignette content has been carefully reviewed by four experts (the Expert Panel) including an INLOGOV academic; their modifications were incorporated. The vignettes are driving the conversation, so much so that I don’t actually have to ask many questions!

The first one tempts councillors to break the usual rules for housing allocation by pushing the sympathy button ever so strongly; it looks at breaches where policy and procedures exist (Planning and Housing). The second vignette is placed in a sector with no policy and no procedure – a rare occurrence I know – and the final one tests adherence to policy almost to destruction. I can’t reveal the results, not until next year – sorry.

Thematic analysis (inductive and deductive) is picking up between 80 and 100 conceptions per interview fitting into 11 broad categories. Eight of these are different categories of fairness, or realms as I call them, each having an approach appropriate for certain circumstances. The other three are moral foundations of care, loyalty and liberty.

My current struggle is not the thematic analysis itself, but wondering whether I should investigate if there is any qualitative link between conceptions offered up by councillors compared with the suggestion, trigger or framing at that part of the vignette. For example, if a section of a vignette is supposed to prompt feelings of equality, then how to analyse a reply which ignores equality and concentrates on merit? Surely such occurrences are as significant (not statistically) than a comment discussing equality? Answers on a postcard please.

So where does this fit into Public Policy you may ask? Indeed, my supervisors ask that too. Clearly democratic legitimacy (moral rather than legal) relies to an extent on fairness of inputs and throughputs, and output effectiveness. I have heard, “What’s the point of democracy, if it doesn’t deliver fairness?” Additionally, the resolution of Wicked Problems and getting issues onto Political Agendas require understanding of differing moral values including conceptions of fairness. So, I would suggest, quite a lot really.

Moving briefly away from English Local Government to US Foreign Policy, I recently came across a 2022 paper on International Relations. The authors appeared to be lambasting their colleagues for focussing on just one conception of fairness: equality. Powers et al. the authors, used Social Psychology’s Moral Foundation Theory to explain why the American public and politicians think aspects of foreign policy like burden sharing for defence, peacekeeping, environmental clean ups and emergency response are unfair.

Their paper proposes the field introduce a second conception, proportionality, which they called equity. In the UK Social Sciences, we reserve equity to mean fairness based on need. Fairness conceived as proportionality would suggest, for example, that it might be seen as fairer for NATO countries to pay their way by putting in a similar percentage of GDP rather each country putting in what it can. I hope they succeed for all our sakes but I’m dreading the thought of having to tell them that there might be up to eight conceptions of fairness!

Back to Local Government and I’ll leave the last word with one of my councillor interviewees. I paraphrase, “You know Clive, we don’t really talk much about it, it’s rules and regulations, there’s comfort in them. These vignettes are very interesting to actually spend time thinking about fairness.”

As an ex-councillor in Bristol and author of the book on Local Government, After The Revolution, Clive needed to follow up on politicians’ conceptions of fairness. He is now in Year 3 of a PhD at the University of Bristol interviewing current councillors. His personal blog site is: https://sageandonion.substack.com/

Equipping local governments to deliver national and local priorities

Jason Lowther

Today we launched our latest report, Equipping local government to deliver national and local priorities. Local government is critical to the delivery of the new government’s five key missions, and to improving life across the country. We argue that, once a series of critical reforms are in place, government should have confidence to equip local authorities with more power and (when public finances allow) prioritise additional resources there, enabling local and national priorities to be delivered. But critical reforms are needed in financial management, audit and performance management, and in community power and participation.

The new government inherited many challenges. Council budgets per person in England have been cut by 18% in real terms since 2010. Councils are hitting financial crises: twelve have issued section 114 notices in the last six years, compared with zero in the previous 17 years. Representative institutions at all levels of government are suffering from declining legitimacy and increasing polarisation. Local government plays a vital role in increasing democratic relationships and trust.

But councils’ wide remit, local knowledge, democratic accountability, public service ethos, and key roles in working with partners and shaping local places make them critical to the delivery of all five of the government’s key missions. Local governments are best placed to operationalise solutions to interconnected problems, for example, improving public transport and encouraging more cycling and walking helps meet net zero targets. It can also deliver health benefits, reducing the burden on the NHS, as well as increasing productivity by giving businesses access to a wider and healthier workforce.

Action is required to ensure that councils are fit for purpose to make the type of contribution that central government requires of them. Underlying this is a lack of confidence in local government on the part of ministers and civil servants.  We have identified three areas in which the government must be confident if it is to equip the local level with more power: financial sustainability, performance standards, and community power and participation. 

Policy recommendations

Financial arrangements

  1. Provide multi-year funding.
  2. End competitive bidding and deliver a “single funding pot” for each council/ local area that has been allocated fairly and sensitively to the needs and assets of the community.
  3. Abolish council tax capping.


Audit and performance management

  1. Strengthen the evaluation of councils’ performance management.
  2. Make OFLOG independent and extend its remit and approach.
  3. Reintroduce effective management and support of council external audit by independent bodies.


Community power and participation

  1. Strengthen the role of councillors as facilitators and catalysts of community-driven change.
  2. Embed participatory governance to ensure lived experience and marginalised voices drive policy and service delivery.
  3. Develop public-commons partnerships and community-wealth building to support community-driven sustainable economies.

As the Layfield Commission concluded 50 years ago, local government funding should promote responsible and accountable government. Beyond welcome recognition of acute financial challenges and commitment to multi-year funding settlements, there is a pressing need for additional immediate and longer-term action to improve Councils’ financial position and strengthen local accountability.

Local authorities have different needs for funding, depending for example on levels of population and its composition, deprivation, and spatial factors. Central and local government should develop updated funding formulae and funding models which are as simple as practicable whilst capturing the key elements of local need, and as transparent as practical in operation.  There are many reports researching available options for fairer funding, approaches to fiscal devolution, and local government funding options

Local audit, performance regimes and regulation each have a part to play. Both a parliamentary select committee and the Redmond Review into the Oversight of Local Government have sought to investigate the failings in local government audit.  The latter in 2020 critiqued market driven audits, stating that the new audit arrangements have undermined accountability and financial management. 

The adoption of the Redmond Review’s proposal for an Office for Local Audit Regulation would provide oversight on procurement, management, and regulation of external audits of local authorities. The government could extend the oversight of local government performance management processes while avoiding the creation of an overly powerful national regulator, by adopting key recommendations on the future arrangements of OFLOG (the Office for Local Government).

Proximity means that local government can play a crucial role in improving relationships between government and citizens. By creating conditions to mobilise the diverse expertise and resources of communities, local government can ensure that public policies and funding are informed by the assets, priorities and needs of local people and places.  There are already many examples where local government has made progress with innovations such as citizens’ panels and juries, the delegation of power to the hyper-local level and in building inclusive economies

We have over thirty years’ worth of research on deliberative democracy, social innovation, and co-production evidencing the value of collaboration with diverse communities and stakeholders. Participatory governance is less about finding perfect solutions and more about transforming organisations to engage with communities in processes of co-producing mutual understanding, shared solutions, and a sense of collective ownership.  

Our work on the 21st Century Councillor can help with enabling the role of councillors not just as democratic representatives but also as facilitators and boundary spanners between institutions, communities, civil society and local businesses.

Community-wealth building, pioneered in Preston and several London boroughs, can help strengthen the local economy with insourcing, linking public procurement to local cooperatives and social enterprises. These novel forms of governance can be formalised through Public-Commons Partnerships.

Equipping local government to deliver national and local priorities will leave a long-lasting legacy of a well-resourced, effective, accountable, and engaged local government.

The full report is available here

The report was edited by Jason Lowther and Philip Swann, with particular thanks to the following contributors (alphabetically by last name): Dr Koen Bartels, Dr Sonia Bussu, Prof Nicole Curato, Dr Timea Nochta and Dr Philip Whiteman. With thanks to other colleagues and associates in INLOGOV.