The English question

Martin Stott

It is worth contemplating the possibility of a scenario in which Scotland votes for independence in September and a new Government holds an ‘in/out’ referendum on the remainder of the UK’s membership of the EU in 2017 – and the vote produces an ‘out’ result.  Whether it is of the social democratic variety espoused by the SNP in Scotland, or the populist nationalism of UKIP in England, nationalism is having a profound effect on British politics.  Contested membership of the EU and the salience of immigration in the political debate are two examples of where political parties’ responses are fumbling and confused, and were these two referenda to result in Scottish independence and a British exit from the EU, the shocks  to the existing political system would be enormous.

What has this got to do with local government? The reality is that Britain has an extraordinary concentration of political and economic power in London and whatever their result, the impact of these referenda only serves to reinforce that position. None of the major political parties are seriously thinking about any kind of constitutional settlement which addresses the issue. There is a long tradition of parties praising local government to the skies in opposition and promising all kinds of devolution of powers and local taxation when they come to power, only for this to be forgotten the moment they actually obtain power.

This is particularly striking in relation to local tax raising powers. The proposed ‘mansion tax’ – a very poor substitute for a council tax revaluation (let’s not go down the path of the regressive nature of the council tax itself just now) will of course be collected by the Treasury and not local government. Labour has always seen the Treasury as a force for good, especially in the Brown era – think public expenditure and tax credits amongst other things. But the power of the Treasury combined with the influence and economic power of London and the City in particular, has hugely distorted the social and economic balance of England and the rest of the UK.

This sense of being ignored by metropolitan elites has certainly driven the rise in support for UKIP and a more general disenchantment with politics generally, where a cynical view that the elite looks after its own has been confirmed for some by the scramble for parliamentary seats by the sons of Labour grandees (think Stephen Kinnock, Will Straw and David Prescott).

A crisis of legitimacy is developing in England where the kind of top-down statism perceived to come from Whitehall and Westminster is exacerbated both by current government policies and by the dysfunctional and systematic inequality generated by markets  and inequitable public service provision over many years, both of  which have their roots in a culture of ‘Whitehall knows best’. The problem is that a lot of people don’t agree with that any more (if they ever did) and the problem for political parties is that voters are expressing that at the ballot box, where support for the major parties is ebbing away by the day, whether it be to nationalists, UKIP, independents, or simply by not voting at all.

Many Conservatives would dispute the idea that they were a party that supported the long arm of the state. But folks in local government know better. Whether it is Eric Pickles sounding off about waste collections systems (a subject he has been mercifully silent on recently) or the wickedness of councils raising revenue through ‘excessive’ parking charges, as he caps council tax rises at 2% and then decides that councils aren’t playing the game if they raise them by 1.99% and proposes that they should be capped at 1.5% in future, micro-management of local government is what Whitehall loves doing most. That is of course when it isn’t wriggling out of George Osborne’s public expenditure cuts by loading them onto errr…local government.  National Trust Chairman Simon Jenkins encapsulated this in a recent article in which he pointed out that in reality the really big loser in the recent rounds of austerity has been local government who have ‘…borne the lion’s share of the burden so as to relieve Whitehall budgets of real pain.’

The rising resentment of many outside the corridors of power about the absence of a political voice and accompanying economic levers for many different English communities is fuelling this splintering of political support and adding to the crisis of legitimacy. Yet there is plenty of evidence that complex policy challenges ranging from entrenched pockets of social disadvantage and isolation, the resource implications of a combination of long term care for the elderly and obesity and other lifestyle diseases amongst younger people, or the impacts of catastrophic climate change, are best addressed at local level, a reality briefly acknowledged  in the dying days of the Brown Government through its ‘Total Place‘ programme.

The idea of devolving more economic and political power across England is hardly a new one and a few nugatory experiments such as the Regional Development Agencies have been tried and dropped. Lots of politicians in all political parties pay lip service to the idea that the public realm means more than just the central state, but if this crisis of legitimacy isn’t to start taking an uglier form, a road map of how power will be devolved  to cities and counties in the next few years is urgently needed. A satisfactory answer to the ‘English Question’ presses, as these referenda loom, and whatever their outcomes it won’t go away any more.

stott

Martin Stott joined INLOGOV as an Associate in 2012 after a 25 year career in local government.

Where have all the politics gone? On wildebeest, lions and other political animals

Catherine Staite

One benefit of spending many days mass catering and washing up over Christmas has been the companionship of Radio 4 news programmes.  Sadly, I now feel a bit like those women who decide on divorce just after Christmas.  Prolonged exposure to political reporting has left me feeling betrayed and irritated in equal measure.

Perhaps it isn’t Radio 4’s fault. Perhaps they can only do the best they can with the dross they have to work with.  Perhaps the lack of substantial topics and forensic interrogation are products of the absence of principle and passion in political debate.

There is the obsession with retail.  I like a bit of shopping myself but retail trends and their reflection of wider society and their impact on the economy are reported with mind-numbing and repetitive banality.  If I hear more bland stories about ‘cash strapped families shopping around’ I’ll cry.

Why aren’t the world’s best journalists digging underneath these seasonal superficialities? What about the differences in spending power and standards of living between rich and poor?  The poor are rarely mentioned, unless negatively and simplistically as  ‘working age benefits claimants’.  What about the places our goods come from and the people who make them? Whether we get our bargains from John Lewis or Amazon – they all come across the sea in big containers  from the same places but the people who make them don’t get a fair return on their labour and are often brutally exploited. This only gets reported on when thousands die at one time, which makes the issue newsworthy  – until it is promptly forgotten again.

Immigration is perhaps the topic where a lack of intelligent, questioning journalism is most evident.  National politicians resemble small boys playing football – all dashing after the ball together with a woeful lack of strategy or even tactics.  The ball they are all chasing is a nasty construction of xenophobia, fear and ignorance, held together by nostalgia for a misremembered past. At other times they resemble wildebeest (other herding animals with a tendency to mass panic are available).  Is UKIP now a lion?  Only if the wildebeest think so.

Where are the facts?  How much do immigrants contribute to the Exchequer, our culture and our quality of life?  Lincolnshire farmers could not harvest their crops without immigrant labour. Our hospitals could not function without  immigrant health professional. So the answer has to be ‘lots’. How many of us – that’s us to distinguish us from them who come in ‘hordes’, determined only on scrounging and/or destroying our way of life – are immigrants or the descendants of immigrants ourselves?  Lots and lots. Instead, we get a diet of unchallenging reporting of the prevailing narrative which is creating bias merely through repetition.

Reporting of the floods has not been accompanied by many facts.  Bald statements about the money allocated to capital works and cuts to revenue  leading to job losses leaves us no wiser about the costs and benefits of flood defences and  the public policy choices to be made about the best way of allocating scarce resources remain uncharted waters.  Cameron was reportedly issuing stern instructions to local government about fulfilling their duties – without challenge.  No reporter questioned the authority of someone who couldn’t navigate his way out of damp carpet to instruct sovereign  bodies to perform their expert functions.

Going back to work has been a welcome relief from shouting at the radio but I’m still suffering from a deep sense of dissatisfaction.  There are questions to be asked and answers that really matter – but who is asking them?

Catherine Staite

Catherine Staite is the Director of INLOGOV. She provides consultancy and facilitation to local authorities and their partners, on a wide range of issues including on improving outcomes, efficiency, partnership working, strategic planning and organisational development, including integration of services and functions.

What does the Autumn Statement mean for local government?

Catherine Staite

This December, in contrast to the previous two years of worse than expected news, the Chancellor has revised his growth forecasts upwards and revised his debt forecasts downwards.

Figure 1 shows successive forecasts for year-on-year GDP percentage growth (at constant prices) since November 2011 It can be seen that the forecasts have been successively revised downwards by the Office for Budget Responsibility since then, as shown by arrows a, 2 and 3.  However, the latest survey of forecasts by the Treasury for this November suggests that the Chancellor will be presented in December with a higher-than-expected forecast for GDP growth – as shown by arrow 4 – for his Autumn Statement.

staite 1

Figure 1: Growth forecasts since November 2011

Up until now, local government has taken more than its fair share of the downward adjustments to spending plans. Funding for councils has fallen by an average 21% and ‘councils serving deprived areas have seen the largest reductions in funding relative to spending since 2010/11’.

staite 2

Figure 2: The variable impact of the cuts

Dealing with the problems generated by changing demographics, the economy and central government policy have increased pressure on council finances. Spending on homelessness has risen by 16% since 2011/2 and the number of looked after children increased by 10% between 2009 and 2012.  The pressure to meet rising urgent need means there is less to invest in early intervention which will save money and improve lives in the long term.

Local government has reduced its costs by cutting jobs and being more efficient.  Council’s can only cut so far before they become unable to meet their 1700 statutory duties, including protecting the most vulnerable and remain viable.

staite 3

Figure 3: Cumulative cuts for CLG and local government

Because Communities and Local Government have taken a disproportionate share of previous budget cuts, local government has also taken more than its fair share of the cuts.

The news that there will be no further cuts to local government funding in 2014/5 is to be welcomed, not least because it is a tacit acknowledgement that local authorities have risen to the challenge of becoming more efficient, in an exemplary way. Perhaps it also reflects some understanding that continued cuts would further endanger services for the most vulnerable.

Local government has wearied of the confrontational style and unrelenting unpleasantness of Eric Pickles. Perhaps, today’s news is a sign that George Osborne is interested in having a more mature and productive relationship with local government.

Catherine Staite

Catherine Staite is the Director of INLOGOV. She provides consultancy and facilitation to local authorities and their partners, on a wide range of issues including on improving outcomes, efficiency, partnership working, strategic planning and organisational development, including integration of services and functions.

Electoral reform: STV for local elections and first-time compulsory voting

Chris Game

Two research-based reports on electoral reform appeared almost simultaneously last week. Great for anoraks, but for a local government blog a dilemma.  Only one report directly concerns local government, and here, therefore, it properly leads off. But the second is – how to put this – at least methodologically the more interesting and will receive the greater attention.

Northern Blues: the Conservative case for local government reform is an Electoral Reform Society (ERS) report. The case starts from the Conservatives’ proportional under-representation – indeed, frequently complete non-representation – on northern metropolitan and unitary councils, due to the workings of the plurality or First-Past-The-Post (FPTP) electoral system. This weakens the party’s base for fighting parliamentary elections and undermines its claim to be a genuinely national party. The most obvious remedy, the report suggests, would be to follow the Scottish switch to the Single Transferable Vote (STV) form of proportional representation for local elections, which since 2007 has given Conservatives seats on councils and even in cabinets, where previously their presence was minimal.

None of this, of course – apart from the supporting statistics – is remotely new, even to Conservatives. Conservative Action for Electoral Reform (CAER), for example, is 40 next year, and jointly sponsored the oddly unmentioned 2005 forerunner of this report: Lewis Baston’s The Conservatives and the Electoral System.

The statistics do demonstrate the party’s under-representation on nine northern metropolitan councils in the three most recent sets of elections, but they are less “compelling” than the report’s foreword suggests, due to elections by thirds not being treated as individual events (p.8), and the omission throughout of total membership sizes of the councils on which the Conservatives are under-represented.

Simpler statistics and, I’d suggest, more compelling are that: (1) in the 2011 elections, in which the Conservatives overall did tolerably well, in the eight metropolitan boroughs of Gateshead, Knowsley, Liverpool, Manchester, Newcastle upon Tyne, Sheffield, South Tyneside and Wigan, the party’s candidates won an average of over 11% of the vote, but not one seat; and (2) today, of the total of 606 members on those same councils, just two are Conservatives (South Tyneside and Wigan, if you were wondering).

We know all about the Tories being the rich and nasty party, but sometimes overlooked is their stupidity quotient – as noted by John Stuart Mill to a Conservative MP in one of history’s great “I was misquoted” apologies: “I never meant to say the Conservatives are generally stupid. I meant to say that stupid people are generally Conservative”.  Sadly, even Peter Osborne, Telegraph and Spectator journalist and author of the ERS report’s above-mentioned foreword, is no exception to the rule. As blind as most of the party to the self-harm of its obsessional commitment to FPTP, Oborne claims “reading this report has persuaded me that proportional representation in local elections may be part of the answer” to the question of how to stem the wipe-out of Conservatism in northern England. It’s only one convert, but who knows?

Back in the world in which the rest of us live, we have Divided Democracy: Political inequality and why it matters – published by the ‘progressive’ thinktank, the Institute for Public Policy Research (IPPR). It’s a fascinating study of non-voting and its consequences that might almost have been devised to rebut the more objectionable views that the comedian, Russell Brand, has been inflicting on us recently.

Among Brand’s addictions are four-syllable words: he’s “utterly disenchanted”; politicians are all frauds and liars; the political system is merely “a bureaucratic means for furthering the augmentation and advantages of economic elites”. Until a “total revolution of consciousness” appears on a ballot paper, he will never vote – non-voting being “a far more potent political act to completely renounce the current paradigm”.

Pretty obviously, it’s not potent at all, but it’s his next pearl that really gets me: “I will never vote, and I don’t think you should, either … it seems like a tacit act of compliance”.  He wants us to join his misguided personal tantrum, and that is objectionable.

If self-interested economic elites are your enemies, it’s NOT VOTING that is the tacit act of compliance, consenting to their authority and perpetuating their rule. Not voting is a delusion: you either vote by voting, or you vote by abstaining and doubling the value of an opponent’s vote. Inaction has its own consequences. Multi-millionaire Brand can afford to be careless of the consequences of his inaction.  Potential non-voting disciples may not all be as fortunate.

The IPPR counter-thesis is simply summarised. Turnout in UK elections is not just falling, but is becoming more unequal. Governments aren’t stupid: they note these trends and act on them. They privilege voters, discriminate against non-voters, thereby ratcheting up societal inequality – at present, massively. One obvious way of making such behaviour at least more politically risky is through full or selective compulsory voting.

First, the figures. Recent General Election turnouts have fallen dramatically: from nearly four-fifths of the electorate in the 1960s to below 60% in 2001 and 65% in 2010. The fall has been anything but equal: much higher among the youngest and poorest. In 1970 the turnout gap between 18-24 year olds and over-65s was 18%; in 2010 it was nearly double: 76% of over-65s voting, but only 44% of 18-24 year olds. As for income, if you divide electors into five income groups, in the 1980s turnout among all five groups was over 80%. In 2010, while over three-quarters of the highest income quintile voted, turnout among the lowest quintile was barely half.

Any rational government, knowing these unequal turnout statistics, would in its own self-interest pay more attention to the likely voters than to the non-voters. The IPPR authors’ major contribution is to have developed measures of the extent to which the Coalition has acted in this way during its three years of cuts-driven austerity. In short, have low turnout groups suffered disproportionately from the funding reductions announced in the 2010 Spending Review and the national and local public service cuts to which they led?

game 2

As the summary table shows, the answer is unmistakably Yes. The methodology, fully described in the IPPR paper, is complex, but uses the Treasury’s own accounting framework to collapse all public service expenditure into hundreds of small, everyday items, and then allocate them to households on the basis of known household consumption and spending patterns. Essentially the same is done for individuals, using information about voters and non-voters collected by the 2010 British Election Study.

The table confirms that all groups have been adversely affected to some degree, but that there are clear political inequality effects: women suffering a greater annual loss in services and benefits than men; the young more – much more – than the middle-aged and elderly; some regions more than others. Considered as a proportion of the average household income, the differences are even starker, especially in the case of income level itself. To quote the researchers: “Those with annual household incomes under £10,000 have lost an average of £1,926 annually from the spending measures, comprising a staggering 40.9 per cent of their average income”.

These are clearly important statistics in themselves, but the IPPR study’s primary concern is with the political inequality effect in respect of voters and non-voters: the cuts representing at household level 11.6 per cent of voters’ annual income and 20 per cent of that of non-voters.

Governments may not systematically aim to discriminate against non-voters, but that is the irrefutable effect of their policies – the inevitable consequence being “a vicious cycle of disaffection”. The less responsive politicians seem to be to their interests, the more disaffected people become, the less inclined they are to vote, and the less incentive politicians have to pay them attention.

The IPPR is already on record as a supporter of compulsory voting, as already practised in around a quarter of the world’s democracies. Even where not very robustly enforced, it produces significantly enhanced turnout rates – particularly among likely non-voters, thereby drastically reducing turnout inequality. Recognising, though, that a proportion of UK citizens tend to be fiercely protective of their right not to vote, the present authors settle for the more limited measure of making electoral participation compulsory for first-time voters only.

They would be obliged to go to the polls once, on the first occasion they were eligible – at their place of study for students living away from home.  A ‘None of the above’ option would be available, as in many compulsory systems, and it is suggested that a small fine be set as a gentle persuader.

There are several ancillary arguments for first-time compulsory voting. It should encourage voting in subsequent elections, boost citizenship awareness and political education, but above all it would force politicians to pay more attention to young people and their interests than they are inclined to do at present. Oh yes, and it’s infinitely more constructive than anything Russell Brand has to offer.

Chris Game - pic

Chris is a Visiting Lecturer at INLOGOV interested in the politics of local government; local elections, electoral reform and other electoral behaviour; party politics; political leadership and management; member-officer relations; central-local relations; use of consumer and opinion research in local government; the modernisation agenda and the implementation of executive local government.

A reply to Fraser Nelson: the only thing astonishing is how little power local authorities have

Catherine Staite

Fraser Nelson’s article on Birmingham City Council last Friday was a very disappointing offering from an experienced journalist and a reputable paper – more Daily Mail then Daily Telegraph. 

It was riddled with inaccuracies.

Birmingham City Council does not have ‘astonishing power’. What is astonishing is how little power local authorities have, even in big cities.  Central government has as iron grip on local government. Money – how it is raised and spent – and policy – the thinking which underpins those choices – are the two key levers of government and central government controls them both.

The average amount of local authority income derived from Council Tax is 16%.  Council Tax is a regressive tax based on 1991 property valuations and bears no relation to the real costs of providing local public services.  LAs cannot increase CT by more than 2% without a referendum, for which they must pay.

The remainder of their income is made up of rents, fees and charges (local authorities can’t make a profit) and business rates (which central government gathers and re-distributes to a national format).  The remainder comes from grants from central government. BCC’s take from Council Tax is only 7.5% because of poverty and property values, which means it is disproportionately dependent on central funding, which has been cut by 35% since 2010.

The gap between rising demand and falling resources is getting wider by the minute in Birmingham, just like it is in Chicago.  The difference is that Chicago can run a deficit of billions – and has done so for the last ten years.  BCC has to balance its books.  It is still obliged to deliver over 1700 statutory duties – from trading standards to disposal of the dead to the protection of children. Year by year it has less and less room to manouvre.

What is really astonishing is that Birmingham and other local authorities still manage to deliver very good services. A recent Ipsos Mori poll showed satisfaction remains high.  That is because authorities have protected frontline services in spite of losing 15% of their jobs since 2010.

Splitting up Birmingham City Council would make no sense at all. The comparison with Manchester is entirely spurious.  The geography and demography of the ten unitary authorities in the Greater Manchester area is very different to Birmingham but the success of that area is built on collaborative upscaling not on separatism. They have banded together to create a Combined Authority. It’s the only way to get the economies of scale and critical mass to compete, bring growth and deliver infrastructure.

The West Midlands is not made up of unitary councils – it is a mixture of unitaries and two tier areas – encompassing counties and districts.  This makes it harder for Birmingham and the wider West Midlands to emulate Greater Manchester’s collaborative progress.  In Birmingham, some services are run at a neighbourhood level, and a district structure helps support better engagement and differentiation but there is nothing to be gained by splitting the city.

Birmingham is a global city, competing with Chicago, Melbourne and Guangzhou and dividing it up would be a nonsense.  Last week senior people from Birmingham City Council were in China, drumming up business for the city.  Would Beijing be interested in talking to Kings Heath District Council? I think not.

Blaming Birmingham City Council for the architectural failings of the 1950s is like blaming David Cameron for Suez.  It’s entirely pointless. Most cities have some 1950s and 1960s monstrosities but Birmingham is being very successful in transforming the city centre. The Bull Ring works, New Street Station is being transformed and whatever Prince Charles thinks about the new library, I think it is truly amazing.  It is beautiful and original.  What is more important is that it works.  Hundreds of thousands of people have flooded through its doors and librarians have had to work hard to keep up with the huge rise in demand for books.  That is the real measure of its success.

People hark back to the happy days of Joseph Chamberlain who as Mayor in the 1870s and thereafter transformed the city and created the legacy of civic splendor, including the University of Birmingham.  The difference between then and now is that he did have ‘astonishing power’ because he had control of both the money and the policy.  In spite of the herculean efforts of Lord Heseltine, central government controls the big money for skills, growth and infrastructure.  It is to the credit of Birmingham that they have done so much with so little.

Poverty is indeed a problem in Birmingham but not one which the city council can solve. National policies drive national poverty which is then concentrated in big cities. Birmingham is super-diverse and has a high proportion of young people.  Ethnic minorities and the young have been disproportionately effected by the recession.  Central government’s cuts to benefits to vulnerable people are shunting the costs of poverty onto local government at a time when they have few resources with which to respond.

Child protection is a stark example of this phenomenon.  Most child abuse has its roots in poverty, drug and alcohol addiction, domestic violence and mental illness.  Local government cannot solve all those ills alone.  Every serious case review and every inquest highlights a very simple lesson.  Children can only be protected when all the key agencies work together – schools, GPs, mental health services, the police, the hospitals – as well as children’s social care.  Cuts in public sector funding have a knock on effect on child protection.  West Midlands police cannot attend all the case conferences they should.  It is in those circumstances that children fall through the net.

Somehow it is always the Council that gets the blame.  They do hold the ring in a complex network of agencies, professionals and responsibilities – but they cannot always be expected to hold the blame.

Catherine Staite

Catherine Staite is the Director of INLOGOV. She provides consultancy and facilitation to local authorities and their partners, on a wide range of issues including on improving outcomes, efficiency, partnership working, strategic planning and organisational development, including integration of services and functions.

The paradoxical nature of being successful

Ian Briggs

The world of social science can be an odd place at times. Much is quite rightly being made of the impact of severe reductions in public spending, but when social scientists look at the levels of satisfaction with public services, many see the general quality of services remaining high.

This seeming anomaly can seem even more confusing when we start to look at the tactical moves made by public institutions and bodies to place themselves within a market-based approach to service provision. For those in the private sector demand stimulation is a core activity. Seeking growth, market penetration and improving competitiveness are very much at the heart of sound management and leadership. But for the public sector the issue of demand brings with it issues of access criteria, rationing and strategies o deflect demand away from the most pressurised services.

The rise of strategic commissioning has been for many the key mechanism to deal with market-based approaches to service provision – this brings with it tactics that seek to make public services more attractive to market-based provision, stimulating provision rather than stimulating demand. Indeed, there are growing numbers of examples where through taking a market-based approach to provision, citizens are readily accepting that services are commissioned by public bodies but actually provided by private and third sector organisations.

Consequently, if satisfaction and contentment remain high (though it has to be accepted that is not in any way universal), why should we worry?

Having happy and content consumers for a commercial organisation is indeed something to be very highly valued and the same should be true for our public services. However, there is a sting in the tail. There are an increasing number of examples of what we can refer to as ‘needs acceleration’ – if you satisfy a demand for a good or a service then over time it brings with it an appetite for yet more. This is a phenomena that is well understood in many consumer markets; once you have provided a good product the time will come when it needs replacing and the consumer expectation is that it will bring with it an advancement in quality and increased utility.

For local councillors, the expenditure of monies on local improvements can bring with it both satisfaction and a feeling that if an improvement is made in one area then another must be close behind. This is ‘needs acceleration’ – if you can make one thing better then why can you not deal with another perceived problem? For many in local communities the history of planning gain through section 106 agreements often leads to a paradox – this is now being keenly felt with severe budget reductions.

An example of this is where developers have brought improved local facilities such as play areas with housing developments, over time the asset investment cost is overtaken by revenue costs to keep the facilities in good order. Over ten years a play area that cost £60k to build and install can bring with it equal levels of cost to ensure that it is maintained and operated to an acceptable standard. This impact of ongoing revenue costs over capital costs is an issue that is at times challenging to get across to communities who seek improvements in civic amenities but remain unaware of the longer term implications of meeting revenue expenditure obligations.

The same can be said for where we have schools that are judged to be of high calibre. This brings with it the perceived advantage of higher property values and greater pressure for development. A local school with strong OFSTEAD reports is attractive for a developer seeking to build new properties on adjacent land. For the developer the housing mix is determined by national regulation though it is clearly in the interests of the developer to build houses that are saleable and attractive to potential customers who seek to have a place in a good school for their children. Given that any new development brings with it obligations under section 106 or the CIL, the local community has the right to expect that local facilities and infrastructure improvements will follow – though, again, the actual benefit may be relatively short term. Although the open spaces and free public access facilities that come with new housing development are to be welcome and indeed seen as a necessity, over time the costs of maintaining such improvements will have to be met from somewhere. This cost can and does often fall on the local community, increasing pressure on expenditure in future years, at a level that can be difficult to calculate.

This, however, cannot be an argument for mediocrity. We need development; any community that does not seek to improve is failing in its civic duty – though we may be facing too many problems in years to come by taking a short term view of civic performance. For many councillors, the pressure to create physical improvements to a place is huge; though if we concentrate too much on the immediate future at the expense of the longer term we can see that some of our public services will fall into neglect, especially as the cost of maintaining those services and facilities increases over time.

A question that often arises in our teaching and research on the issue of strategic commissioning is what it is exactly that make strategic commissioning strategic. The answer may lie in the balancing of meeting immediate need with longer term vision – too often commissioners are faced with commissioning for the here and now and fail to see that we have to make all provision sustainable; poor short term commissioning may meet immediate needs but fail to take into account where service need will be in years to come. Most councils are willing to admit that they struggle with the very idea of having a commissioning strategic – they can see the need for it but commissioning for future needs is something that can be driven out as today’s agenda is about meeting known needs today.

Commercial organisations have at their fingertips different strategies that are perhaps unavailable to us – they can offer differentiated products and services where premium products and services can be delivered alongside standard ones. The premium charges cover the cost of research and development and the cost of the premium in the first place.

What remains is that whilst there may be growing evidence that some people are generally satisfied with what is provided in a period of austerity and service diminution, the actual demand for services does not actually decrease. We offer an increasing number of potential substitutes and alternatives, but where we make improvements or update facilities and services within the mind of the public it can and does bring an expectation of more.

briggs

Ian Briggs is a Senior Fellow at the Institute of Local Government Studies. He has research interests in the development and assessment of leadership, performance coaching, organisational development and change, and the establishment of shared service provision.