Examining citizen participation: theory and practice

Laurens de Graaf

As a researcher of citizen participation I often discuss the functioning of local democracy with, among others, councillors, officers and citizens. These discussions are showing that knowledge of democratic theory in the field is not often very present.

Partly, this is understandable –if the field consisted of political scientists only, would democracy function at all? But it seems as if limited knowledge about democracy creates some practical problems. To put it more precisely, the perspective on democracy appears to depend on the slogan: ‘where you sit is where you stand’. Councillors see themselves as guardians of democracy, because they are (the only ones) elected, and are the representatives of the people. Officers don’t often understand the (seemingly) irrational decisions councillors make and see democracy often as frustrating for their policy process. Citizens are distant observers and only a few committed citizens are actually participating in democratic processes.

Councillors and officers have been aiming for (more) citizen participation since the 1990s. But what effect does citizen participation have on local democracy?

Citizen participation is vital to democracy

Citizen participation is usually seen as a vital aspect of democracy. Many theorists claim that citizen participation has positive effects on the quality of democracy. Theories of participatory democracy, deliberative democracy and social capital assert that citizen involvement has positive effects on democracy. It contributes to the inclusion of individual citizens in the policy process, it encourages civic skills and civic virtues, it leads to rational decisions based on public reasoning, and it increases the legitimacy of the process and outcome. These aspects are summarized in the table below.

Aspects of democracy Clarification Theoretical Perspective
Inclusion Allow individual voices to be heard (openness; diversity of opinions) Social capital & Deliberative democracy
Civic skills and virtues Civic skills (debating public issues, running a meeting) and civic virtues (public engagement and responsibility, feeling a public citizen, active participation in public life, reciprocity) Participatory democracy & Social capital
Deliberation Rational decisions based on public reasoning (exchange of arguments and shifts of preferences) Deliberative democracy
Legitimacy Support for process and outcome Participatory democracy

Table: Aspects of citizen participation and democracy; a framework for analysis

What councillors and officers are telling me is that they are not fully aware of all these different aspects, but like the overview. It helps them to reflect on democracy from different angels.

Local participatory policymaking in the Netherlands

My article – co-authored by Ank Michels – examines the probability of these claims for local participatory policymaking projects in two municipalities in the Netherlands. However, I think that the claims can also be applied to local democracy in the UK and other countries. The article focuses on the relations between citizens and government from a citizens’ perspective.

The findings show that the role of citizens in participatory projects is limited, serving mainly to provide information on the basis of which the government can then make decisions. Nevertheless, the article argues that citizen involvement has a number of positive effects on local democracy: not only do people consequently feel more responsibility for public matters, it increases public engagement, encourages people to listen to a diversity of opinions, and contributes to a higher degree of legitimacy of decisions. One negative effect is that not all relevant groups and interests are represented. The article concludes that for a healthy democracy at the local level, aspects of democratic citizenship are more important than having a direct say in decision-making.

Reflecting on the functioning of (your local) democracy can be a fruitful exercise once in a while. The framework of analysis that was presented here may help, among others, councillors, officers and citizens to understand democracy more broadly and empathise with (each) other’s perspectives and roles.

A full account of this research is available in my recent article with Ank Michels: ‘Examining Citizen Participation: Local Participatory Policy-making and Democracy’. Local Government Studies 36 (4), 477-491.

Laurens de Graaf is a lecturer at Tilburg School of Politics and Public Administration, Tilburg University, The Netherlands. In the last ten years he conducted theoretical and empirical research with regard to citizens participation and in a broader sense: the functioning of local democracy. He is often in the field moderating workshops and trainings for councillors, mayors, active citizens and (neighbourhood) professionals about their role and their potential added value to local democracy.

Neighbourhood governance: Community empowerment or containment?

Madeleine Pill

In the UK, the deprived neighbourhood has long been a site and scale for intervention and action, giving rise to a variety of forms of neighbourhood governance to achieve a range of purposes.  The four predominant rationales for neighbourhood governance are defined by Lowndes and Sullivan (2008): the empowerment of citizens and communities (the civic rationale); partnership to take a holistic approach to an area (social); government through new forms of representation and participation (political); and management in terms of more effective local service delivery (economic).

The relative emphasis upon these rationales changes over time due to policy shifts, exacerbated given central government’s hand in the instigation and operation of neighbourhood-targeted initiatives.  Initiatives have increasingly stressed the civic rationale in terms of encouraging neighbourhood-level ownership of problems and of attempts to resolve these. This, paired with the need for deficit reduction, is demonstrated in ‘Big Society’ policy rhetoric. Its amorphous bundling of approaches seeks the transfer of responsibilities for services to local communities and third sector agencies. Its promotion of social enterprise models contrasts with the neighbourhood management approach of influencing other service providers rather than engaging in direct service provision.

The associated shift to ‘small government’ heralds the end of central government-led initiatives targeting deprived neighbourhoods which have left a heritage of varying types of neighbourhood governance infrastructure. How is this infrastructure affected by changes in its governance context?

An evaluation of neighbourhood management in the City of Westminster, delivered through a third sector organisation, the Paddington Development Trust, enabled exploration of these issues.  The findings show that the Trust was recognised as delivering an effective form of neighbourhood management which emphasised community involvement and the civic rationale of neighbourhood governance, but which absorbed large amounts of officer time and was resource intensive.  The Westminster approach to neighbourhood management was a product of New Labour strategy and of a genuine desire to tackle the problems of the most deprived wards in an otherwise affluent local authority.

While funding was provided, the City Council sustained a strong commitment. But the approach was contingent on the prevailing ethos and funding regimes and remained relatively detached from mainstream services.  It proved easy to decouple the deprived neighbourhood infrastructure from ‘normal’, mainstream service delivery with the advent of the coalition government in 2010.  As neighbourhood initiatives have been largely instigated by central government, it is unsurprising that the principal purposes of neighbourhood governance have been imposed, with additional funding offered as an incentive. In reality, once funding ends, the ability of neighbourhood governance to be sustained, despite the rhetoric about ‘capacity building’ towards neighbourhood empowerment, is very much in doubt.

Herein lies the paradox of the centralised approach to neighbourhood initiatives in the UK: commitments to localism, devolution and community empowerment are largely dependent on central government resource provision. While community empowerment is an important part of the policy rhetoric, in practice a ‘strategy of containment’ operates whereby residents in deprived neighbourhoods have relatively little control.

A full account of this research is available in my recent article with Nick Bailey: ‘Community Empowerment or a Strategy of Containment? Evaluating Neighbourhood Governance in the City of Westminster.  Local Government Studies. 38 (6), 731-51.

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Madeleine Pill is a Research Fellow at the Cardiff School of Planning and Geography. Her research focuses on critical governance studies exploring the scope for and limits to community action at neighbourhood level and she teaches on the MSc Regeneration Studies.