Could do better – supporting young carers at school

Elaine Campbell

Young carers provide unpaid, and often unacknowledged care, usually for parents or other family members. While caring may be viewed as a health and social care issue, most young carers who are under 18 will spend much of their time in full-time education. So it is critical that education professionals are ready and able to support young carers to achieve at school.

This study explored how a multi-agency approach could improve the educational experiences of young carers in Northern Ireland through a survey of teachers and interviews with professionals in education and health and social care.  Young carers are often unseen by medical and educational professionals, who may be unaware they are providing care or unaware of what support may be needed.

Key findings

  • Young carers and their experiences are routinely overlooked and unseen in educational and health care settings. 
  • The lack of legislative recognition for young carers has created a policy void, despite input which has explicitly identified the need to support and care for this group of young people. 
  • Existing guidance which outlines ways to support young carers in school has not been routinely implemented in schools or shared with school staff
  • A combination of a strengths-based model, combined with existing protective factors for young people has the potential to provide appropriate care and support, promote positive self-worth and improve educational outcomes for young carers.
  • A systematic failure of planning contributes to patchy and inconsistent partnership approaches which are overly reliant on individual commitment to change, rather than systems change

Background 

While my study focused on Northern Ireland, many of the issues faced by young carers are universal in nature. The literature review highlights the unseen nature of young carers as a key barrier identified by researchers and young peoples’ experience across cross-national researchers

Teachers’ understanding of impact and role of young carers is variable, and at times, dismissive. The age at which young carers may begin their caring role is often at primary school, which is unexpected by teaching and medical professionals. The study highlighted a willingness to help but also a reliance on parents or young carers disclosing their status. 

Reaching out to young carers is essential

Teachers acknowledged the difficulties of identifying young carers; other research has established that young carers may be reluctant to self-identify or to ask for support if they feel they have not been listened to. Teachers felt that parents only disclosed when they felt forced, often during a crisis. 

Transition points provide an excellent opportunity to encourage disclosure. Updating contact information each year, conversations about the transfer to post-secondary school and when young people enrol in a new school are ideal opportunities to ask if a child is undertaking caring responsibilities. This can help start the conversation about how to support them in school. Schools can include information on their websites, on posters, and use Assemblies to recognise the contribution young carers make.

The policy deficit contributes to suffering 

Resources and initiatives have been identified, but never implemented, which is both disappointing, but also provides an opportunity for change. Guidance without legislative protection is unlikely to be prioritised. Young carers are less likely to take up further education and more likely to live in poverty, and more likely to experience poor mental health.  

The sustained lack of policy attention is an issue which requires urgent redress. Existing guidance includes specific, practical examples of ways to support young carers emotionally and practically to achieve at school, and many of the suggestions require time and planning, not financial costs. A renewed effort to share and monitor this guidance, using a policy lever, could make a powerful impact on young carers. 

Shifting the focus from harm reduction to promoting wellbeing 

Professionals described a system which considers young carers primarily in terms of harm reduction. Despite the challenges, many young people are proud of their caring role and display outstanding qualities and strengths.

There is insufficient focus on working collaboratively to provide proactive support to young carers to achieve in school, take up opportunities to socialise, and enjoy breaks from caring, or to share information about this support to young carers.

Education Authority guidance, with input from young carers, highlights that what they often want most is practical support to help them get through the school day and for their teachers to show understanding of their reality.

Conclusion 

This study highlighted that there are pockets of good practice and existing multi-agency working which have contributed to collaboration, but these are exceptional rather than routine. 

The study concludes that there is a need for greater legislative recognition, including a statutory responsibility on key agencies in health and social care and education to provide support for young carers.

Agencies should be more proactive in seeking out young carers, by including information on school enrolment and admissions forms, asking during clinical admissions and review medical appointments, and signposting to young carers’ projects and other partners.

Young carers are being failed; they deserve better, and the answers are already there. What’s needed now is the impetus to follow through and deliver.

Elaine Campbell was awarded an MPA in 2023. Previously an Assistant Director at children’s charity Barnardo’s, Elaine is currently Head of Service Enablement and Improvement at Alzheimer’s Society. She is also a Chair of Board of Governors at a primary school. She can be contacted at [email protected]

Mission Possible? 

Jason Lowther

With under 700 days to the next UK general election, political parties are busy developing their manifesto documents.  In February, Labour leader Keir Starmer made a major speech laying out his “five missions for a better Britain”.   How do these five missions relate to local government?  And is the turn to “mission driven” government likely to work?

The five missions vary in their level of specificity and challenge.  Securing “the highest sustained growth in the G7, with good jobs and productivity growth in every part of the country…” is a little vague but likely to be difficult, especially given we are currently ranked 6 out of 7 in terms of output per worker.  Mission #2, “make Britain a clean energy superpower”, accelerating the move to zero-carbon electricity from 2035 to 2030, is specific but very challenging.  Mission #3, reform of health and social care and reducing health inequalities, will require a re-focus from secondary (hospital) care to social care and addressing the social determinants of health.  Mission #4 is about community safety, and likely to involve more community policing.  Finally, mission #5 is to “break down the barriers to opportunity at every stage” through reform to the childcare and education systems.

Local government potentially has important roles in each of the five missions.  Local education, skills and economic development functions will be critical to improving productivity.  On energy, Net Zero requires at least a doubling of electricity generation by 2050, from decarbonised sources.  Decarbonisation strategies need to be place-based, taking account of the geography, building types, energy infrastructure, energy demand, resources and urban growth plans.   We’ve recently argued here for the key roles of councils in this area. 

Turning to health and care services, local government clearly has leading roles – including ensuring place-based planning to address the social and behavioural causes of health inequalities.  Analysis by the Liverpool and Lancaster Universities Collaboration for Public Health Research in 2021 concluded: “investment across the whole of local government is needed to level up health including investment in housing, children’s, leisure, cultural, environmental, and planning services”.  Similarly community safety, child care and education are areas where local government could be enabled to have much greater positive impact.

Perhaps as important as the specific “missions” is the approach to governing which the party is proposing.   Labour’s document characterises this as a move from top-down, target-led, short-term, siloed approaches, to government which is more “agile, empowering and catalytic”, working across the public and private sectors, and civil society.  This, it argues, requires organising government around a shared vision, focusing on real world outcomes, concentrating on ends with flexibility and innovation concerning means, devolving decision making from Westminster, increasing accountability including central and local data transparency, and adopting long-term preventative approaches including greater financial certainty for local areas. 

In some ways the idea of mission-driven government echoes the 1990s thinking of Ted Gaebler and David Osborne’s book “reinventing government”, which argued for a more entrepreneurial approach to the delivery of government.  Their work pointed to entrepreneurial companies setting overall missions and goals, and then leaving managers to figure out how best to deliver these – for example, by providing an overall budget for a service rather than detailed line-by-line budgets which disappear if not spent by year end.  The focus on managers rather than considering the perspective of politicians is one of the problems identified in subsequent evaluations of the reinventing government model, together with difficulties in sustaining the approach.

Mission-driven policies addressing ‘grand challenges’ of society are increasingly common, for example in the UN Sustainable Development Goals and various EU policies.  Mazzucato et al recently argued that addressing such challenges requires strategic thinking about: the desired direction of travel, the structure and capacity of public sector organisations, the way in which policy is assessed, and the incentive structure for the private, public (and I would add community) sectors. Labour’s paper makes a start (albeit at a very high level) on thinking through these areas. The litmus test, though, will be in developing the detail and how far this engages with local areas.   

Over the next few months, we will be contributing to the debate on the upcoming party manifestos with some research-informed thoughts on a variety of local government related policy areas.  If you would like to be involved in developing these, please get in touch

Jason Lowther is the Director of INLOGOV. His research focuses on public service reform and the use of “evidence” by public agencies.  Previously he worked with West Midlands Combined Authority, led Birmingham City Council’s corporate strategy function, worked for the Audit Commission as national value for money lead, for HSBC in credit and risk management, and for the Metropolitan Police as an internal management consultant. He tweets as @jasonlowther

Picture credit: BBC

Making friends with a highlighter pen

Anon

In this final blog of our series, one of our former apprentices reflects on how they grew in confidence through the process and offers some advice for anyone considering studying for a senior leader apprenticeship.

Picture: Photosteve101 https://www.flickr.com/photos/42931449@N07/

In 2019, my manager informed me our organisation had partnered with INLOGOV at the University of Birmingham, meaning an opportunity to enrol on their Senior Leader Apprenticeship programme. It seemed almost too good to be true to think that this opportunity would be fully funded. Never one to shy away from a challenge I decided to apply. Brave.  I was further surprised to be accepted onto the course and began my journey somewhat naively without quite appreciating what lay ahead.

It is fair to say that I had underestimated the time I would need to complete the learning, reading, assignments and portfolio preparation. It was a steep learning curve but I soon developed strategies to manage my time. I preferred to read in the evening.  Many an evening was spent sitting in the car reading journal articles while my daughters were at various clubs. The time I was investing was becoming more and more worthwhile as I learned to apply new skills and ways of thinking to my work, as well as receive pleasing grades for my assignment.  I started to think perhaps I could do this after all.

The onset of Covid-19 meant that additional challenges of remote learning and home-schooling my daughters had to be managed alongside other pressures, but I carried on, and with amazing support from my family, work colleagues (and some very understanding tutors) I managed to continue working through the assignments and the intense phase of my project.

I won’t pretend this was easy, but the more I became engrossed in my project the more determined I became that I would complete the course.  Completion meant both personal pride and a final project which would be beneficial to my work and team.  Compiling my portfolio gave me a great opportunity to reflect on some of my work achievements, and to identify areas where I needed to improve and demonstrate my skills. This culminated in a project showcase and professional discussion that allowed me to show how my learning had improved working practices.

If you are interested in a course like this my top five tips/reflections are:

  • It sounds corny, but if you want to achieve something, and have the right support to do so, then you can achieve it.
  • Commit to the process.
  • It will probably be more work than you imagine, but the personal and professional rewards are worth it.
  • Buddy up with someone else on the course so you can support one another – this was invaluable to me.
  • Onenote and highlighters will become your best friends!

INLOGOV’s Senior Leader Apprenticeship 101

Picture credit: https://www.pexels.com/@startup-stock-photos/

Stephen Jeffares

All this week we are celebrating INLOGOV’s Senior Leader Apprenticeship. In this short blog we are offering an overview of the programme, it builds on yesterday’s post about why we launched an apprenticeship for public service leaders.

In a nutshell – public servants enrol on a two-year programme where they study online and on campus, and develop the knowledge, skills and behaviours expected of a senior leader. That’s it really.

The ideal student is someone who has around 5 or more years’ experience as a manager and ambition to become a senior leader in public service.

The programme is made up of six modules. For each of the two years there’s one module in the Autumn, one in Spring and one in early summer.  Modules are blended, which means 6 weeks of online learning and then coming together for two days on campus.

The online learning is structured so you can choose when in the week you want to work on it. There’re usually 2 or 3 papers to read, a set of pages with course content to work through and a discussion board. This board is where you connect with others on the programme – responding to a question, posting to the board and commenting on the posts of others. This is where you find out what happens in other organisations, something our apprentices really value.

The modules are designed and led by research active academics and lecturers with first-hand public service experience: public management and governance, leadership, digital era public policy, evidence and policy, performance strategy and challenge, and commercialisation. The modules are assessed with two written assignments. These are submitted online and feedback is received after 15 days.

In the weeks between modules there is time to spend undertaking activities to develop and evidence competency as a senior leader. This activity is documented in a portfolio.  Once a term you meet with your practice tutor who helps review progress and identify priorities, opportunities, and next steps.

Once the taught modules are complete you undertake a special workplace project to develop a Strategic Business Proposal. This is a 12-week project and designed to demonstrate your acquired knowledge, skills and behaviours expected of a senior leader in public service.

The final piece of the puzzle is to undertake a 2-hour oral assessment, one to one with an independent assessor. For the first half you will present and respondent questions about your business proposal. The second half is a professional discussion led by the contents of your portfolio.

All being well the process is completed in two years and two months. The qualification is a Senior Leader Apprenticeship, but in addition the CMI grant chartered manager status and the University awards you with a Postgraduate Diploma in Public Management and Leadership. After completion you are invited to upgrade your PG diploma to a full MSc by completing a dissertation without further costs.  This invitation is offered to all apprentices who successfully complete the programme.

If you’d like to speak one to one please email me and we can set up a call [email protected]

Dr Stephen Jeffares is Associate Professor in Public Policy and Digital Government at the Institute for Local government studies. He is also Director of INLOGOV’s Public Management and Leadership apprenticeship programme and author of three books: Hybrid Governance, Hashtag Politics and the Virtual Public Servant.

What have apprenticeships ever done for us?

Picture credit: https://www.pexels.com/@fauxels/

Dr Stephen Jeffares

It is national apprenticeship week! This year’s theme is “skills for life”. We thought it an opportunity to celebrate the public servants on INLOGOV’s somewhat unique apprenticeship programme that seeks to build the future generation public service leaders.

I can’t blame you if you tend to glaze over when you read about apprenticeships.  The world of modern apprenticeships is mired in jargon which can be daunting if not off-putting to those new to it. It was certainly a steep learning curve for colleagues when we first set about designing the programme back in 2016. But please read on.

There are now many universities and other education providers delivering the Senior Leader apprenticeship. But from the beginning we wanted to explore how we could take what a somewhat generic set of management competencies and translate into a vision for the future of public service.

There were moments in 2016 and 2017 where we were starting to regret embarking on that journey but it all fell into place on the morning we welcomed our first cohort to the campus. The energy in the room is always life affirming and reminds you that managers in public service are not the faceless bureaucrats as often portrayed, they are clever, creative, curious and dedicated to their local communities. On top of that, working with groups of public servants is what we do, what we have always done since our formation in the mid 1960s.

Leading and managing public services is a tough job, there is no typical week and work is rarely confined to 9-5. When the financial crash bit in 2009-2010 and the austerity budgets took hold making cuts to the development of public sector leaders was perhaps the easiest and most popular cut to make. Since then, our public servants have had to continually adapt and innovate and adjust to new ways of working, with reduced budgets and higher expectations.  As we emerge from the latest chapter of the global pandemic our local authorities are looking to new ways to support local communities. To succeed we need to develop our leaders.

You could say the apprenticeship levy and programmes like the Senior Leader apprenticeship has thrown management development a lifeline – it offers a means for local authorities to foster the next generation of public service leaders by giving them time away from their day-to-day work, an opportunity to develop new knowledge and skills, build networks with colleagues from across the country and learn from world leading academics in some of the finest research intensive universities.

There are three unique features of an apprenticeship programme that distinguish it from your regular part time postgrad qualification. The first is time. Learners are given 20% of their regular working hours a year to dedicate to their studies and development. This puts the student at a huge advantage as all too often part time qualifications have to be completed in evenings, weekends and holidays. This can be jarring to line managers however – they can often be somewhat surprised, horrified even, to consider letting their brightest and best be away for a 5th of a time. But they soon realise it does not mean losing somebody a day a week, that learning can be flexible and fit around major projects, furthermore that off-the job means undertaking special projects and much needed energy and capacity.

The second feature is commitment – The funding is structured to ensure that all parties -learner, line manager and programme leader are committed to each and every apprenticeship. It is this focus that means we can be sure people are on the right programme at the right time and that they are going to be supported through. All too often postgraduate study is undermined by a lack of commitment. It can seem pedantic to have tripartite commitment statements, but it matters and it works.

Third is support – we have always supported our postgraduate learners with academic tutors / dissertation tutors, welfare tutors etc, but apprentices get a dedicated practice tutor who meets with apprentice and line manager regularly to identify priorities, and discuss progress.

This programme is arguably the most demanding programme we have ever delivered.  Not only do our students have to complete 6 taught modules but they have to complete a portfolio evidencing their competencies as a senior leader, a strategic business proposal, a project presentation and a professional discussion with an external assessor. But with the time, commitment and support in place we are seeing first hand it is possible to succeed.

This week we’ll be taking over the INLOGOV blog. Tomorrow we’ll offer an overview of the programme – its structure and expectations.

Later in the week you can read some accounts of some recent apprentices – what motivated them to do an apprenticeship at this stage in their career, their experiences and their tips for anyone considering applying to the Senior Leader programme.

If you’d like to speak one to one please email me and we can set up a call [email protected]

Dr Stephen Jeffares is Associate Professor in Public Policy and Digital Government at the Institute for Local government studies. He is also Director of INLOGOV’s Public Management and Leadership apprenticeship programme and author of three books: Hybrid Governance, Hashtag Politics and the Virtual Public Servant.

How the MSc Public Management course has helped me professionally: A graduate’s experience one year on

Luke Bradbury

In December 2021, I had my graduation ceremony at the University of Birmingham having completed the MSc Public Management course run here at INLOGOV. It was a very enjoyable experience but was also sadly, due to COVID-19, one of only two occasions in which I had the pleasure to visit the campus. Seeing as it’s now been over a year since my graduation, I thought it would be a good time to share my experiences so far as a Birmingham graduate.

Specifically, I want to reflect on how the Public Management course has played a role in some of my professional endeavours since last year. I’d love to say that I walked straight into a graduate job the day after graduating; indeed, many of my fellow course mates were already working as professionals in the public sector and I’ve no doubt that their successes on the course will have paid off tremendously in their continued career progressions.

In my case, I was not yet certain what the future would hold. Since 2018, I had done a mixture of part-time and ‘bank’ work as a housekeeper for my local care home which was always handy during holiday periods and in-between my undergraduate and postgraduate study but was also a job I genuinely enjoyed. It also provided an important area of study for my postgraduate dissertation which I have spoken more about in a previous blog. While of course this healthcare role did, by its very nature, overlap with some of the research themes of the Public Management course – for example, the notion of ‘street-level bureaucracy’ or the role of front-line workers in policy-making and public service delivery – I was keen to see how the material I had learnt about transcends across other areas of the public sector.

I soon found myself in my first graduate role as an Evaluation Advisor for the Office for National Statistics (LinkedIn also helped a lot in securing this position for any new graduates reading!) The primary responsibility of this role is to support the work of analysts – that is, those advising on evidence-based policymaking in government – by ensuring that the best methods and data are used for informing important decision-making processes. Within the first few days of starting the position, I found that the skills I had learned and utilised during the Public Management course were already proving useful. For instance, I was asked to assist in identifying and reviewing existing cases of good practice for a piece of government guidance written by the Analysis Function – a sort of ‘literature review’ if you will, and akin to the necessary steps taken when completing a final dissertation project as expected on the Public Management course. I remember thinking, “Hey, I’ve done this before!”.

But this was just one of several transferable skills I had learned about and used during my time at INLOGOV, and which were also proving applicable to this graduate role. Leadership is a fundamental ‘behaviour’ that is essential to the role. In its broadest sense, this means being able to set direction and to motivate a team to work collaboratively with other government departments and stakeholders to establish common practice based on robust analytical methods. I would argue that this firstly reflects some of the themes of the leadership theories covered in the Public Leadership syllabus (for example, setting shared group objectives in behavioural leadership theory and the emphasis placed on encouraging and inspiring others in transformational leadership theory). But secondly, these leadership skills reflect the aims and objectives for students undertaking the Public Management course which, amongst many other things, involve building the knowledge and skills necessary for leading in a public capacity. That is, to be able to take some of the concepts of these leadership theories and apply them in practice.

Certainly, the ability to link theory to practice and having a strong capacity for critical enquiry are attributes which are central to the research ethos of INLOGOV but have also greatly informed my practice as an Evaluation Advisor where I am often tasked with reviewing evaluation concepts and methodologies and critically analysing their applicability to the wider strategic goals of the Analysis Function. This also relies heavily on the ability to communicate strategy to the team and can therefore often be a test of public speaking skills. Looking back, I remember a seminar for the Public Management and Governance module in which we were encouraged as a class to engage in group discussions, to reflect on our reading of the literature and to exchange knowledge with peers. As well as providing the opportunity to critically engage collectively with the course material, this session really aimed at boosting our self-confidence in public speaking which has certainly been an invaluable skill both academically and in the workplace.

To sum up, the skills which are taught on the Public Management course are qualities which are not only designed to help you successfully complete the course, but they are also transferable life skills which will be advantageous in all your future career endeavours as I found myself soon after graduating. I look forward to seeing how these skills will continue to have value long into my career.

Luke Bradbury graduated from the MSc Public Management in 2021 and is now Evaluation Adviser for the Office for National Statistics.

Further information on the MSc Public Management and part-time programmes are available here: https://www.birmingham.ac.uk/schools/government/departments/local-government-studies/courses/masters.aspx

Information on the Executive Apprenticeship in Public Leadership and Management is available here:
https://www.birmingham.ac.uk/schools/government/departments/local-government-studies/courses/pml-apprenticeship.aspx