Author: inlogov

Transport issues are the most common concern raised in residents’ petitions in London local government

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Richard Berry

The e-petitions system introduced by the UK Parliament has gained considerable attention in recent years. This is often when a noisy cause claims hundreds of thousands of signatures and forces its way onto the parliamentary agenda. At the time of writing, for instance, there are live petitions for suspending all immigration, rejoining the European Union, reducing the state pension age and changing the parliamentary electoral system.

One might question the feasibility of these suggestions. They may indicate high levels of popular support for an idea, however they call for major shifts in government policy, significant investment of public funds or far-reaching legislative change. Governments would ordinarily have determined their stance on such ideas without any further prompting from petitioners, even significant numbers of them.

In contrast, local government should be fertile ground for petitioners. The subjects of petitions submitted to councils are often hyper-local issues and, in theory at least, much more realistic in their ambitions.

Catherine Bochel and Hugh Bochel have studied the use of petitions in English local government and described the benefits to both local authorities and their residents. In summary, they have found petitions can provide access to politics for citizens without requiring a significant amount of resource. A well-run petitions system can come to decisions that are seen as fair by the petitioners, even if they do not get their desired outcomes, and can provide an educative function. For councils, a petitions system can be a means of receiving ideas and information, which may inform future policy development and service provision.

The London Assembly Research Unit has recently conducted research into how petitions are used in local government in London. We found that 28 of the 32 London boroughs (87.5%) offer an e-petitions platform on their websites. In a couple of boroughs these are only accessible to registered users of the site – that is, local residents with an online account with the council – but in most cases they were accessible to any visitor to the site.

Looking at the calendar year 2023, we were able to obtain data on the number of submitted petitions for 26 boroughs. There was significant variation, with Barnet Council receiving 45 petitions and some not receiving any. The average per borough across the year was 11 petitions.

Chart 1 below presents information on the number of signatures received per petition. Most received relatively few signatures, with 26 being the median number of signatures. However, a few received very high numbers – 11 petitions across all boroughs received more than 1,000 signatures – bring the mean number of signatures per petition up to 187.

Chart 1: Number of signatures on e-petitions to London boroughs, 2023

Source: London Assembly Research Unit. Based on petitions data for 26 out of 32 boroughs

We also considered the topics of petitions submitted to boroughs. We found, somewhat surprisingly, that there was one dominant theme, transport, as shown in Chart 2.

In London, responsibility for most public transport and control of major roads is held by a city-wide strategic authority, Transport for London, overseen by the Mayor of London. Yet boroughs still control the majority of London’s roads, and we found this is where many petitions focused, as people sought changes to the streets where they live.

We see, for instance, that 71 residents of the London Borough of Ealing have called for the enforcement of the speed limit on one local road. 157 residents of the City of Westminster supported moving the location of an e-bike parking bay that had been blocking the pavement in one area. In the London Borough of Sutton, 52 residents signed a petition for the resurfacing one road in a state of disrepair.

Chart 2: Topic areas of e-petitions submitted to London boroughs, 2023

Source: London Assembly Research Unit. Based on petitions data for 26 out of 32 boroughs

The growth of online petitions systems has been the perhaps the most important development of recent times in this field. Another change that has coincided with the rise of e-petitions is that, from being the passive recipient of petitions generated externally, local authorities are now playing an active role in hosting the online platforms on which petitions are managed.

This was encouraged by the 2009 Local Democracy, Economic Development and Construction Act, which places a requirement on English local authorities to operate schemes for the handling of petitions from local residents. Although this requirement was repealed just two years later in the Localism Act 2011, systems had been introduced and in many cases have remained. In a very real sense, they are helping to facilitate campaigns focused on challenging councils’ own policies, which itself is a sign of a healthy democracy.

Richard Berry is the manager of the Research Unit at the London Assembly, which provides an impartial research and analysis service designed to inform Assembly scrutiny. The author would like to thank Kate First and William Weihermüller for conducting research cited in this article. All publications from the London Assembly Research Unit are available here.

Transforming Maternity Services in Brent

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Councillor Dr Ketan Sheth

Each year here in Brent, we welcome almost 4,000 newborns into the world at Northwick Park Hospital’s maternity department. Each birth is the start of an exciting journey for new parents and families, who should all have confidence that they will receive safe, effective, compassionate maternity care that focuses on their individual needs.

Sadly, across the country, this has not always been the case. A quick online news search reveals that NHS maternity services have not always performed to an acceptable standard, with disparities in care especially for women from Black, Asian, and minority ethnic groups. The hard truth is that poor quality maternity care puts the safety and well-being of women and babies at risk.

An inspection by the Care Quality Commission in 2021 raised concerns about the quality and safety of maternity services at Northwick Park Hospital. I am delighted to say that in the years that have followed that inspection, Brent’s local government scrutiny committee has been working with the NHS leadership to ensure the service improves and staff have been working tirelessly with the National Maternity Safety Programme to turn things around for the 3,700 births there each year.

The maternity department recently celebrated opening its newly refurbished triage and birthing centres. Whilst this investment in new modern facilities is welcome, it is positive cultural change that is by far the biggest ingredient in the service transformation. There is a new senior management team and a commitment to listening to local women through the Northwick Park Maternity and Neonatal Voices Partnership, which is chaired by local mothers.

This has resulted in a raft of changes, including a special area for women who need to have an induced labour and a specialist midwife to support them. Obstetric nurses are on-hand to help women who have caesarean birth to recover quicker, and seven community midwifery teams have been set-up, three of which are in Brent. A new LifeStart trolley has also been introduced to look after newborn babies who need extra support, while keeping them close to their mothers. Antenatal care for women at risk of gestational diabetes has improved too.  

These substantial improvements, and many others besides, have led to the maternity team being taken off NHS England’s special measures. Indeed, the maternity service at Northwick Park Hospital was deemed the most improved of all trusts in a recent National Maternity Patient Survey

Transformation like this does not come about easily; it requires passion and the commitment from the local government and NHS working in partnership to continually deliver the best care possible for women, babies, and families. 

Tomorrow and every day, around ten babies will be born at Northwick Park, and each mother will have different needs. I wish them all the very best, safe in the knowledge they can expect personalised, safe, and compassionate care.  

Cllr Ketan Sheth chairs the North West London Joint Health Scrutiny Committee

Splitting up the Second City is a third-rate idea

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Andrew Coulson            

Relations between first and second cities are often strained, especially when those who live in the Second City elect leaders from a political party that is not running the national government – as has been the case with Birmingham for much of its life.

After the Second World War, Birmingham was prosperous. It had avoided most of the bombing that destroyed the centre of Coventry, and its factories had produced aircraft, lorries, and other vehicles and equipment for the military and were now available to meet the post-war demand for cars and lorries. Wages for semi-skilled labour were some of the highest in the country.  There were shortages of labour, and to meet them employers welcomed bus drivers, conductors and nurses. These were followed in the 1970s and 1980s by workers mainly from Pakistan and Kashmir.

From the perspective of the London government, Birmingham did not need more employment, so companies who wished to invest in the motor industry were directed to Liverpool and elsewhere. But academic commentators, and the more thoughtful employers, could see that all was not well.  Britain was becoming increasingly dependent on service industries, which were far from strong in the Midlands.  In that context, in the mid-1970s, Birmingham Council proposed to build a National Exhibition Centre, on land near the airport. It would be owned by a company which was a partnership with Birmingham Chamber of Commerce.  The government wanted it in London; the council carried on regardless, and eventually the London government allowed it to do so.

Its structure was innovative – the company had just two shares, one owned by the city council, the other by the chamber. Each could nominate four directors. The chair would always be one of the chamber nominees – for a long time the leading industrialist Sir Adrian Cadbury.  But if voting on the board was tied, the chair did not have a casting vote, and what was proposed would not go ahead. The company, underwritten by the council, borrowed money and built the NEC.

A few years later, in 1987, the NEC company started building the International Convention Centre and Symphony Hall, on land off Broad Street. This was to make Birmingham a centre for conferences and business meetings. The decline in manufacturing and rising unemployment was by then so evident that Birmingham was granted Assisted Area Status by the European Union, so a fraction of the cost was met from Europe. The London government was not involved.

The ICC became a preferred location for large gatherings of professional bodies, such as the British Small Animal Veterinary Association, which grew till it hosted more than 8,000 delegates. It met in Birmingham every year for more than 25 years.  A boom in the construction of hotels met the demand for accommodation for this kind of event. Also of offices, many taken by national or international companies. No longer is Birmingham lagging in its provision of services. On the contrary it is a leader – almost entirely because of these initiatives.  Symphony Hall was built to meet the specification of Simon Rattle, then a very young but highly promising conductor of the City of Birmingham Symphony Orchestra. It was part of a city-council strategy to support the arts, of which another strand was the attraction of what became the Birmingham Royal Ballet to the Hippodrome theatre – with its charismatic directors, Peter Wright, David Bintley and now the Cuban star Carlos Acosta. Another initiative required investors in large buildings to put a small extra amount aside for public art.

The arrival of a national Conservative government in 2010 meant that the council started losing the extra grant it had long enjoyed to meet its high levels of deprivation, and put it under huge financial pressure. Whole levels of staffing in departments of the council were removed. Many senior officers did not stay long. Some posts were not filled. Others are filled by ‘interim’ staff, who are supplied by agencies, do not expect to stay in the city and are very unlikely to live in it.  

The refuse collection service was traditionally headed by an assistant director who had worked in the service for many years. For a period before the 2017 strike, this post was not filled, and the service was for a time run by the director of leisure. The strike was about reducing the number of operatives on each vehicle when wheelie bins were introduced. It was resolved by giving the workers improved pay.

It appears that it was only later that the implications of this for ‘single status’ were recognised, meaning that other categories of workers – in particular in social care – could claim equal pay for work assessed as equivalent. To meet the huge resulting costs, the city sold the NEC company for £300m. It was resold for £800 million three years later – a warning to the current commissioners not to sell this kind of asset on the cheap. Since then, the bin workers have managed to complete their shifts in less time than expected – partly assisted by some residents not putting their bins out every week – and been permitted to sign off early when their round was completed. Again, it has only recently been realised that this opens the city to another round of ‘single status’ claims.  Hence the near bankruptcy, Section 114 Notice, and appointment, by Michael Gove in London, of commissioners.

To resolve challenges such as this, when Birmingham is facing extreme pressures on all its services, will not be easy for the commissioners.

The worst thing they could do would be to split Birmingham into perhaps three smaller councils. This would increase the overhead costs – three directors of each service instead of one, three separate offices – and lose major economies of scale. It would also threaten the leadership and finance which is part of being the Second City – in the arts, in the representative institutions of local government, and in creating and implementing an economic strategy which responds to the local opportunities and needs which are most clear to people living in the city.

Andrew Coulson is a retired lecturer from INLOGOV and a former Birmingham City Councillor.  A longer version of this article was published in The Birmingham Post.  Andrew writes in a personal capacity.

The Jaws of Doom – still relevant a decade on

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Chris Game

“Things from the past you’ll never see again”.  I came across a listing of these recently, and they were – well, moderately interesting. More so, anyway, than the accompanying “trends that have unfortunately returned” – pleated skirts, corsets, and structured vests, whatever they were.

The never-see-agains included smoking adverts, bubblegum cigarettes, and rotary push lawnmowers – to which I might easily have added “The Barnet Graph of Doom” as at least a never-expected-to-see-again.

It was a visual aid devised a dozen or so years ago primarily for the councillors of the London Borough of Barnet. It would come, however, to be associated with/appropriated by Birmingham City Council, and something with which some INLOGOV colleagues were so taken that it was discussed and illustrated in these pages not once but repeatedly – by, inter alia, me in May 2012 and January 2013 and the Institute’s then Director and this blog’s progenitor, Catherine Staite, in December 2012 and October 2013. Indeed, as Catherine notes in that second blog, it at least part-prompted an INLOGOV ‘book’ or, more accurately, Discussion Paper.

Impactful at the time, then, but at least not prominently, I presumed, over the ensuing decade. Certainly I, though at best semi-detached from these matters nowadays, was genuinely surprised to be confronted by its reappearance in a recent Financial Times (indeed, its double reappearance). Somewhat less so that it was credited entirely to Birmingham City Council, with Barnet getting, as my mother would have said, nary a mention. Which justifies at least a brief résumé, and for more senior readers a bit of reminiscence.

Some 15 years or so ago the very Conservative Barnet LBC acquired the not entirely flattering moniker of ‘easyCouncil’ – that precise orthography/spelling, though frequently ignored in the media, being arguably the policy’s most appealing attribute. With its stray upper-case C intendedly referencing the easyJet business model that inspired the council’s almost boundless outsourcing drive for no-frills efficiency, it embraced pretty well all services, from reduced-size waste bins and privatised street cleaning to limited ‘personalised’ adult social care budgets.    

Improved and cheaper services were obviously the aim, but senior officers foresaw that the sheer scale of demographic change – more children, more elderly – would in any foreseeable future take up an unmanageable proportion of the Council’s increasingly constricted budget. “No libraries, no parks, no leisure centres – not even bin collections”.  Hence the original Barnet Graph of Doom. The one on the left of the illustration, that is – the other, pleasing if more alarmist one, being a public ‘reminder’ tweeted a few years later, just as the social services budget was seriously taking off as forecast.

The Barnet graph, described at some length in my first blog and more summarily by the Guardian’s Public Services editor, David Brindle, started life as part of first a PowerPoint, later video, presentation used by the Council’s Chief Executive, Nick Walkley, to:

“focus the thoughts of colleagues and councillors …  In five to seven years we get to the point where it starts to restrict our ability to do anything very much else. Over a 20-year period, unless there was really radical corrective action, adult social care and children’s services would need to take up the totality of our existing budget.”

The tone, as Brindle noted, was deliberately alarmist, with the policy making no provision, inter alia, for Barnet’s anticipated rise in income through regeneration schemes. As an illustrative device, though, it was hugely effective. It featured regularly in local government media, and also in presentations by the late Sir Bob Kerslake – then Permanent Secretary at the DCLG, and whose outstanding career in both central and local government was fulsomely recounted following his recent death.

Alarming, yes, but “Where are the jaws?”, I hear you ask – and, of course, there weren’t any, yet. They were Birmingham Council’s contribution when it took the idea over and “simplified/dramatised” it by, as Patrick Butler put it, again in The Guardian, projecting “a ‘budget pressures’ line rising steeply to the top right of the grid, and a ‘grant reductions’ line crashing to the bottom right.”  It featured prominently as a ‘Jaws of Doom Graph’ in the council’s 2013 Budget Consultation document, and could indeed resemble, as Butler suggested, “a child’s depiction of a shark, or crocodile, about to bite its prey. Lunch, in this case, appears to be local government itself.”

In my January 2013 blog I sought to address the question of whether the ‘doom-mongering’ was entirely fair: Were “Birmingham and urban councils generally, or Labour councils, or the country’s most deprived areas, being particularly harshly treated by the government’s grant funding cuts?”

Which, you’ll be relieved to learn, I’ll not be bothering you with here – not least because, as already noted, for the vast bulk of the past decade I’ve personally given these particular ‘Jaws of Doom’ and their graph scarcely a passing thought. Now, though, I wonder whether that’s simply another consequence of a retiree’s detachment from the daily concerns and parlance of local government personnel. Could it be that this is what today’s finance officers jaw about, as it were, down the pub of an evening?

For suddenly there it was, weeks before the journalistic ‘silly season’, and in ‘The Pink Un’ – no, not Norwich City FC’s newsletter, but the albeit self-styled “worldʼs leading global business publication”: “The Jaws of Doom” graph in its original glory, and not once but twice. First, in a kind of editorial intro by Associate Editor, Stephen Bush, commending to readers William Wallis’ “excellent piece … featuring this alarming chart [shown on the right below] about the … ‘jaws of doom’ facing local authorities”.  And then Wallis’ article itself.

As you’d expect, it’s a good summary presentation – that I’d certainly be recommending to students, if I still had any – the thrust of which is that:

 “for more than a decade, local authorities in England have been sacrificing services and staff to what they call “the jaws of doom” – a reference to a graphic produced by Birmingham city council to show worsening budgetary pressures, that resembled a crocodile’s mouth.

Between rising demand for social care and other essential services, and the dwindling funds councils have received to provide these, discretionary spending on everything from libraries to youth clubs has already been eaten up.

Although local authorities won a better than usual financial settlement for 2023-24, 9.4% up on the year before, inflation running at 8.7% is eroding any benefits.”

And, having already well exceeded a thousand words, that’s where I’ll stop … though not before sharing the interesting and, more importantly, interactive graph of Sigoma’s English Indices of Multiple Deprivation also included in Wallis’ article – not new, so doubtless familiar to some readers, but to me unfamiliar, informative (see added results), surprising in places, and, I felt, worth sharing.  It made me (almost) sad not still to be lecturing and so able to play with it in public, as they say!

Chris Game is an INLOGOV Associate, and Visiting Professor at Kwansei Gakuin University, Osaka, Japan.  He is joint-author (with Professor David Wilson) of the successive editions of Local Government in the United Kingdom, and a regular columnist for The Birmingham Post.

Reclaiming Participatory Governance: Social movements and the reinvention of democratic innovation

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Sonia Bussu

Our world is experiencing multiple pressing crises; political elites’ inability or unwillingness to address them has contributed to diminishing trust in representative institutions. Democratic Innovations and participatory governance processes engaging citizens directly in politics and policymaking have been hailed as an antidote to elected representatives’ plummeting legitimacy. But they have also attracted much criticism, as they give much power to commissioning organisations, who design the process and choose who to invite, while there is limited follow-up on citizens’ recommendations.

Reclaiming Participatory Governance, a volume I co-edited with Adrian Bua for Routledge’s Democratic Innovations series, provides an analysis of how social and grassroots movements are reclaiming and reinventing democratic innovations to strengthen the impact of citizen participation for social change. The book is articulated into three main sections to provide 1) theoretical and 2) empirical analyses of these processes, and to reflect on 3) challenges to the implementation of radical projects of social transformation. Through 17 chapters covering a range of cases, the volume captures the growing synergy between social movements’ mobilisations, the commons and participatory deliberative democracy, exploring how grassroots democratic action is mobilising to foster alternative forms of participatory politics and economics.

Throughout the book we apply democracy-driven governance as an analytical framework. We initially developed this concept to describe how social movements and grassroots groups who mobilised across Spain against austerity politics in the early 2010s used the deliberative and participatory toolbox, first to build movement parties’ platforms and later, after winning elections in many major cities, to transform local state institutions. Democracy-driven governance captures these social-movements-led forms of democratic innovations that aim to widen the scope of participatory governance from political institutions to the economy and wider society.

It is a counterpoint to Mark Warren’s governance-driven democratisation which refers to democratic innovations mostly initiated by public agencies, particularly at the local level. Governance-driven democratisation responds to specific policy issues and what Warren calls “pluralised ungovernability” (2014, 49). This refers to situations of high complexity that administrators are caught in as they navigate, on the one hand, dispersion of governing capacity, and on the other hand, high interdependence. The potential of Warren’s governance-driven democratisation resides in its pragmatic, problem-solving orientation, addressing problems of political leadership and public administration. However, by decoupling politics and economics and failing to attend to socio-economic factors, the practice of governance-driven democratisation has been quite tokenistic, falling short of making substantive positive change to the lives of citizens, in a context of widening inequalities.

Both governance-driven democratisation and democracy-driven governance exist in a dynamic relationship, which shouldn’t be understood as a mere bottom-up v. top-down heuristic. They both attempt to foster participatory governance or to include citizens in the work of public administration through “routinised participation”. They also interact with other participatory spaces, such as oppositional politics (protests) and the commons, where citizens create their everyday democracy by managing public goods through their own democratic decision-making rules and with limited interactions with state institutions.

The contributions to the volume look at how democracy-driven governance emerges across different socio-political and geographical contexts, and how it develops and navigates (or fails to) the constraints of day-to-day politics and public administration. Firstly, we wanted to test the analytical power of democracy-driven governance. By applying these concepts to a range of diverse cases, the chapters help flesh out the empirical characteristics of different forms of participatory governance. Secondly, we were interested in assessing how democracy-driven governance’s aspirations to social justice fare when applied to the real world. Can it strengthen the politics of the commons by making it visible and linking it to state institutions, as in the case of civic management and community-wealth building in Barcelona, or collective electoral mandates in Brazil? Can it facilitate processes of decommodification to help re-embed the economy in democracy and the wider society? Are these new approaches to politics and policymaking sustainable in the face of existing legal, business and public administration constraints?

The contributions trace practical challenges, from participation fatigue and activists’ disappointment with the slow pace of administrative work, to bureaucrats’ resistance or the challenges of reconciling democratic innovations, where citizens can participate as individuals, with assembly democracy, which strengthens organised civil society. One important aspect of democracy-driven governance concerns the digital commons, and the digital sphere will increasingly be the new battleground against the expansion of algorithmic capitalism.

The book provides many insights on the contested space to advance democracy, showing how social movements and citizen participation continue to play a crucial role in furthering the cause of critical theory: to challenge incumbency and demonstrate the possibility of other worlds.

The book launch is on 7th June 2023, at the University of Birmingham and on Zoom – register here.

Sonia Bussu is associate professor of Public Policy at INLOGOV. Her main research interests are participatory governance and participatory action research. Over the years, she has led research and published on participatory and deliberative processes, community engagement, coproduction of public services, and participatory research ethics.

Lessons from literature for local government

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Professor Catherine Staite LLB, MBA, FRSA

No man is an island entire of itself: every man is a piece of the continent, a part of the main;

If a clod be washed away by the sea, Europe is the less, as well as if a promontory were,

As well as any manner of thy friends or of thine own were.

Any man’s death diminishes me because I am involved in mankind,

And therefore, never send to know for whom the bell tolls;

It tolls for thee.

John Donne

When every week seems to bring news of yet another major failure of governance in a local authority, some members and officers in other councils will be fearful that the same fate will befall their own council before too long, while others will be confident that all will be well for them.

When we look at the notable governance failures that have occurred in recent years, we see a very complex picture. Causes of failure are many and varied, ranging from the absence of the most basic controls to ambitious but risky money-making schemes. Some patterns are visible in all the complexity, including, failure to listen to officer advice, engaging in commercial activities without the requisite skills and knowledge, weak financial controls and opaque decision-making processes.

Councils need both strong rules, about finance and behaviour and strong public service values. Constant vigilance and honest collective self-reflection are vital to ensure that decision makers are independent, transparent, accountable, behave with integrity, have a sense of shared purpose and focus on outcomes. Ask yourself – are our informal and formal governance arrangements fit-for-purpose? If not, where might the weaknesses lie? Look at your structures. Are your Constitution, Codes of Conduct and Standing Orders up-to-date? Is your organizational structure robust? Are your s151 officer and Monitoring Officer on the senior management team and do they report directly to the Chief Executive? Then look at your systems. Are decision making processes clear? Can projects be started without the right sign-off? Can officers exceed their authority without consequences? Last, but by no means least, take a long hard look at organizational behaviour. How do leading politicians and officers respond to being challenged? Is bad behaviour rife but undiscussable?

It’s important to avoid complacency. Most of the members and officers leading and managing councils that have failed to uphold the best standards of good governance either thought what they were doing was fine, or that they could get away with it. Sometimes those who are part of an organization are the last to notice how the patterns of weak governance and bad behaviour, which have become so familiar that they cease to be noticed, will eventually lead to their downfall. Even when officers can see that their council is not going to able to balance its books or manage its risks, it can be difficult to speak up if members do not want to listen and it can be career limiting when a bullying culture prevails. Although statutory officers have statutory powers and duties, they are will not be protected from retaliation if they are perceived to be raining on the parade of colleagues and members who, because of ambition or political expediency, have lost sight of what good governance looks like. The statutory protections that attach to senior roles are not proof against bullying or actions amounting to constructive dismissal. The power imbalance between members and officers remains significant because while members may lose positions of power, or even their seats, officers risk losing their livelihoods and even their careers.

Those members and officers who consider themselves safe from failure may take some guilty pleasure from the failure of another council, especially if its run by another party. Councils have been encouraged to compete with each other for funding and kudos, so perhaps it’s natural to feel that the standing of better run councils goes up when the reputations of failing councils go right down. That’s a big mistake, for two very strong reasons; failure of one local authority reduces public confidence in local government as whole and it gives central government convincing reasons for not delegating resources and power to a local level. For all that we refer to ‘sovereign’ councils, no council is ‘an island, entire of itself’ and the failure of one diminishes all. When we open the LGC or MJ, to see for ‘whom the bell tolls’ we should hear the message that ‘it tolls for thee’.

Picture credit: Maggie Meng https://www.flickr.com/photos/snowfish2014/

Catherine is a researcher, consultant and coach who specialises in strengthening leadership, improving governance and supporting senior politicians and managers.  She is an independent consultant with Darlingburn, a small consultancy practice and is working with Grant Thornton on local government audit, specializing in governance. She was the Director of the Institute of Local Government Studies (INLOGOV) at the University of Birmingham from 2011 to 2017.