co-production

Democratising public administration through public-common partnerships: the case of the Citizen Assets Programme in Barcelona

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Marina Pera and Sonia Bussu

In a recent article titled Towards Democratisation of Public Administration:Public-Commons Partnerships in Barcelona, part of a Special issue on The International Journal of the Commons (edited by Dr Hendrik Wagenaar and Dr Koen Bartels), we explored public-commons partnerships in Barcelona through a relational lens, examining how they might be contributing to deeper democratisation of public administration.

The commons refer to those cultural and material resources collectively managed by the community and represent an alternative to both the state and the market. Recent literature emphasises the capacity of the commons’ prefigurative politics to develop alternative institutions to neoliberal regimes and/or deliberative and collective forms of resource management. The grassroots movements managing the commons often take an oppositional stance to the state, but they might also depend on its resources. By the same token, the state has an interest in supporting assets and services managed as commons, which offer flexibility and efficiency, while encouraging citizen participation in local politics.  

Within political contexts sympathetic to progressive socio-economic projects, such as  new municipalism in Barcelona, formalised alliances between the local state and the commons started to emerge, facilitating the development of novel policy instruments that respond better to the demands of the commons and open opportunities for more participatory policymaking. So-called public-common partnerships are long-term agreements based on cooperation between state actors and the commons members. In our paper, we wanted to understand better the relational work behind these partnerships and the role of boundary spanners that build bridges between two worlds, such as the state and the commons, which are often quite distant in terms of visions of local democracy and the language to articulate such visions.  We take the case of the Citizen Asset Programme (CAP) in Barcelona to explore the relationships between public officials and commons members, highlighting how these collaborations shape governance practices and can help foster a collaborative culture within public administration.

CAP was approved in 2016 and aims to create the institutional framework to recognise and support commons-managed municipal assets in the city. Based on qualitative analysis of interviews with public officials and commons members involved in the partnership, as well as official documents, we drew out insights on the relational dynamics that facilitated the creation of two policy instruments under CAP: The Community Balance Metrics and the Social Return on Investment of Can Batlló. The first one is a set of indicators to evaluate the performance of community-managed assets considering their transformative potential and including dimensions of internal democracy, care, inclusion, and environmental sustainability. The second helps to measure the value of activities and volunteer work carried out in the community centre of Can Batlló.

Through a series of vignettes depicting the different state and commons actors involved, we examined how they forged alliances and employed creative thinking to manage conflicts, resistance, and scepticism from both the local administration and the grassroots movements. Public officials from the Active Democracy Department were able to build trust among commons representatives by recognising their needs and potential. They explained the workings of public administration in a clear language. They created spaces of open-ended dialogue between grassroots movements and different departments to facilitate the development of policy instruments, measures and indicators that valued the commons’ innovative work, while still coherent with existing legal requirements. For instance, a working commission was set up involving members of Can Batlló, the Legal and the Heritage Department, as well as representatives of the District administration. This public-commons partnership developed a comprehensive agreement to regulate asset transfers, which fully recognises the social and economic value of the commons.

By the same token, the commons members played a crucial role in communicating to grassroots movements the work of the Active Democracy officials and build mutual trust. On the one hand, they helped the commons understand feasibility issues of their demands; on the other they pressed the public administration for greater transparency and creative interpretation of existing regulatory framework to strengthen democratic values underpinning asset transfer agreements.

Two cooperatives supported these partnerships as consultants. They contributed knowledge of innovative public policies from across the world. They also facilitated knowledge sharing to encourage cooperation between commons members and state institutions, for instance by inviting grassroots groups from other parts of the world to share their experience of working with the state.

The work of these public-commons partnerships is gradually reshaping the administrative culture and fostering more transparent and democratic working practices within the public administration. An example is the joint work to develop the Community Balance Metrics, which helps evaluate the performance of the commons using indicators agreed upon by both local public administration and the commons. However, these processes face a number of challenges, as they clash with established working routines and performance evaluations of public administrators that hardly ever value participatory work. Existing literature suggests that despite the introduction and encouragement of new practices, there is a tendency to revert to traditional policymaking methods when faced with unexpected problems. When boundary spanners that had supported the partnership exit the process, they can leave a vacuum that is hard to fill and that can jeopardise the partnership. In Barcelona, ongoing discussion between Can Batlló members and the City Council on who is responsible for funding the refurbishment of one of Can Batlló’s building is causing friction within the partnership and some of the work has stalled.

Inevitably this collaborative work is hard to sustain, but in the face of multiple and overlapping crises facing local government, these public-commons partnerships are also beginning to open safe space to experiment and do things differently.

Picture credit: Victoria Sánchez.

Sonia is an Associate Professor in INLOGOV. Her main research interests are participatory governance and democratic innovations, and creative and arts-based methods for research and public engagement. She led on projects on youth participation to influence mental health policy and services, coproduction of research on health and social care integration, models of local governance, and leadership styles within collaborative governance.

Marina is a researcher at Autonomous University of Barcelona (UAB). She holds a PhD in Public Policy from UAB and a M.A. in Sociology from Columbia University (New York). She has been a visiting scholar at CUNY Graduate Center (New York) and at INLOGOV, University of Birmingham. Her research interests
include community assets transfer, democratisation of public administration, community development and public-common partnerships.

Citizen Assets Transfer in Barcelona: the role of the commons in democratising public administration and public service delivery

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Dr Marina Pera from Autonomous University of Barcelona is presenting a critical analysis of the asset transfer policies in Barcelona at our next INLOGOV seminar, which starts at noon on Thursday 30th November at our Edgbaston campus.

Marina will examine opportunities and risks raised by citizen management of municipal assets, taking a community empowerment perspective.

Barcelona is a city with a long tradition of neighbourhood associations, community and cultural centres run by citizens. Since the 1970s, in response to citizens’ demands, a number of municipal assets have been transferred to local non-profit organisations with economic support from the City Council.

The transfer of these assets was decentralised to the administrative districts, which in some cases led to practices of co-option and clientelism. In 2015, the Bases de gestió cívica (civic management legal basis) was collaboratively designed and approved: a local regulation that standardises the allotment of assets, increasing transparency on asset transfers. However, the Bases of gestió cívica did not solve some of the challenges that had emerged from the collaboration between the local state and community actors. One of the main challenges was the insufficient adaptation of regulations and administrative procedures to the idiosyncrasies of grassroots organisations with low levels of professionalisation. These place a huge burden on these community groups, who had to invest time and resources in bureaucratic procedures, hindering their original mission and accelerating their de-politicisation. 

In 2016, with the rise of a progressive government in the city of Barcelona, an ambitious policy was approved, the Citizen Assets Programme (CAP). This policy aimed to recognise, support, and consolidate urban commons: spaces and facilities rooted in the community that were apt to be transferred to non-profit organisations in order to be managed democratically. The CAP thus aimed to empower the community and promote citizen participation. This policy entailed greater transparency and legitimacy surrounding the process of asset transfer and the accountability of grassroots and non-profit groups. However, the Citizen Assets Programme has been facing a number of challenges in terms of legal issues, resistance by public officials and scepticism by non-profit organisations.

Despite the difficulties involved in the implementation of the Citizen Assets Programme, it has presented an opportunity for collaboration between the City Council and the commons. The efforts to create an environment of trust and mutual learning among public officials and community groups has allowed the development of innovative administrative instruments that recognise the transformative work of the commons, through innovative public-commons partnerships. This seminar therefore aims to analyse alternative forms of asset management beyond public direct and outsourcing management, engaging in current debates on collaborative culture in public administration, the dismantling of the welfare state and community empowerment.

Seminar details

The re-arranged seminar will run 4-5pm on Thursday 7th December at the University of Birmingham Edgbaston campus in Muirhead room G15. 

Further information, link to attend and registration can be found at the eventbrite. 

Register on Eventbrite

Reclaiming Participatory Governance: Social movements and the reinvention of democratic innovation

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Sonia Bussu

Our world is experiencing multiple pressing crises; political elites’ inability or unwillingness to address them has contributed to diminishing trust in representative institutions. Democratic Innovations and participatory governance processes engaging citizens directly in politics and policymaking have been hailed as an antidote to elected representatives’ plummeting legitimacy. But they have also attracted much criticism, as they give much power to commissioning organisations, who design the process and choose who to invite, while there is limited follow-up on citizens’ recommendations.

Reclaiming Participatory Governance, a volume I co-edited with Adrian Bua for Routledge’s Democratic Innovations series, provides an analysis of how social and grassroots movements are reclaiming and reinventing democratic innovations to strengthen the impact of citizen participation for social change. The book is articulated into three main sections to provide 1) theoretical and 2) empirical analyses of these processes, and to reflect on 3) challenges to the implementation of radical projects of social transformation. Through 17 chapters covering a range of cases, the volume captures the growing synergy between social movements’ mobilisations, the commons and participatory deliberative democracy, exploring how grassroots democratic action is mobilising to foster alternative forms of participatory politics and economics.

Throughout the book we apply democracy-driven governance as an analytical framework. We initially developed this concept to describe how social movements and grassroots groups who mobilised across Spain against austerity politics in the early 2010s used the deliberative and participatory toolbox, first to build movement parties’ platforms and later, after winning elections in many major cities, to transform local state institutions. Democracy-driven governance captures these social-movements-led forms of democratic innovations that aim to widen the scope of participatory governance from political institutions to the economy and wider society.

It is a counterpoint to Mark Warren’s governance-driven democratisation which refers to democratic innovations mostly initiated by public agencies, particularly at the local level. Governance-driven democratisation responds to specific policy issues and what Warren calls “pluralised ungovernability” (2014, 49). This refers to situations of high complexity that administrators are caught in as they navigate, on the one hand, dispersion of governing capacity, and on the other hand, high interdependence. The potential of Warren’s governance-driven democratisation resides in its pragmatic, problem-solving orientation, addressing problems of political leadership and public administration. However, by decoupling politics and economics and failing to attend to socio-economic factors, the practice of governance-driven democratisation has been quite tokenistic, falling short of making substantive positive change to the lives of citizens, in a context of widening inequalities.

Both governance-driven democratisation and democracy-driven governance exist in a dynamic relationship, which shouldn’t be understood as a mere bottom-up v. top-down heuristic. They both attempt to foster participatory governance or to include citizens in the work of public administration through “routinised participation”. They also interact with other participatory spaces, such as oppositional politics (protests) and the commons, where citizens create their everyday democracy by managing public goods through their own democratic decision-making rules and with limited interactions with state institutions.

The contributions to the volume look at how democracy-driven governance emerges across different socio-political and geographical contexts, and how it develops and navigates (or fails to) the constraints of day-to-day politics and public administration. Firstly, we wanted to test the analytical power of democracy-driven governance. By applying these concepts to a range of diverse cases, the chapters help flesh out the empirical characteristics of different forms of participatory governance. Secondly, we were interested in assessing how democracy-driven governance’s aspirations to social justice fare when applied to the real world. Can it strengthen the politics of the commons by making it visible and linking it to state institutions, as in the case of civic management and community-wealth building in Barcelona, or collective electoral mandates in Brazil? Can it facilitate processes of decommodification to help re-embed the economy in democracy and the wider society? Are these new approaches to politics and policymaking sustainable in the face of existing legal, business and public administration constraints?

The contributions trace practical challenges, from participation fatigue and activists’ disappointment with the slow pace of administrative work, to bureaucrats’ resistance or the challenges of reconciling democratic innovations, where citizens can participate as individuals, with assembly democracy, which strengthens organised civil society. One important aspect of democracy-driven governance concerns the digital commons, and the digital sphere will increasingly be the new battleground against the expansion of algorithmic capitalism.

The book provides many insights on the contested space to advance democracy, showing how social movements and citizen participation continue to play a crucial role in furthering the cause of critical theory: to challenge incumbency and demonstrate the possibility of other worlds.

The book launch is on 7th June 2023, at the University of Birmingham and on Zoom – register here.

Sonia Bussu is associate professor of Public Policy at INLOGOV. Her main research interests are participatory governance and participatory action research. Over the years, she has led research and published on participatory and deliberative processes, community engagement, coproduction of public services, and participatory research ethics.

Mission Possible? 

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Jason Lowther

With under 700 days to the next UK general election, political parties are busy developing their manifesto documents.  In February, Labour leader Keir Starmer made a major speech laying out his “five missions for a better Britain”.   How do these five missions relate to local government?  And is the turn to “mission driven” government likely to work?

The five missions vary in their level of specificity and challenge.  Securing “the highest sustained growth in the G7, with good jobs and productivity growth in every part of the country…” is a little vague but likely to be difficult, especially given we are currently ranked 6 out of 7 in terms of output per worker.  Mission #2, “make Britain a clean energy superpower”, accelerating the move to zero-carbon electricity from 2035 to 2030, is specific but very challenging.  Mission #3, reform of health and social care and reducing health inequalities, will require a re-focus from secondary (hospital) care to social care and addressing the social determinants of health.  Mission #4 is about community safety, and likely to involve more community policing.  Finally, mission #5 is to “break down the barriers to opportunity at every stage” through reform to the childcare and education systems.

Local government potentially has important roles in each of the five missions.  Local education, skills and economic development functions will be critical to improving productivity.  On energy, Net Zero requires at least a doubling of electricity generation by 2050, from decarbonised sources.  Decarbonisation strategies need to be place-based, taking account of the geography, building types, energy infrastructure, energy demand, resources and urban growth plans.   We’ve recently argued here for the key roles of councils in this area. 

Turning to health and care services, local government clearly has leading roles – including ensuring place-based planning to address the social and behavioural causes of health inequalities.  Analysis by the Liverpool and Lancaster Universities Collaboration for Public Health Research in 2021 concluded: “investment across the whole of local government is needed to level up health including investment in housing, children’s, leisure, cultural, environmental, and planning services”.  Similarly community safety, child care and education are areas where local government could be enabled to have much greater positive impact.

Perhaps as important as the specific “missions” is the approach to governing which the party is proposing.   Labour’s document characterises this as a move from top-down, target-led, short-term, siloed approaches, to government which is more “agile, empowering and catalytic”, working across the public and private sectors, and civil society.  This, it argues, requires organising government around a shared vision, focusing on real world outcomes, concentrating on ends with flexibility and innovation concerning means, devolving decision making from Westminster, increasing accountability including central and local data transparency, and adopting long-term preventative approaches including greater financial certainty for local areas. 

In some ways the idea of mission-driven government echoes the 1990s thinking of Ted Gaebler and David Osborne’s book “reinventing government”, which argued for a more entrepreneurial approach to the delivery of government.  Their work pointed to entrepreneurial companies setting overall missions and goals, and then leaving managers to figure out how best to deliver these – for example, by providing an overall budget for a service rather than detailed line-by-line budgets which disappear if not spent by year end.  The focus on managers rather than considering the perspective of politicians is one of the problems identified in subsequent evaluations of the reinventing government model, together with difficulties in sustaining the approach.

Mission-driven policies addressing ‘grand challenges’ of society are increasingly common, for example in the UN Sustainable Development Goals and various EU policies.  Mazzucato et al recently argued that addressing such challenges requires strategic thinking about: the desired direction of travel, the structure and capacity of public sector organisations, the way in which policy is assessed, and the incentive structure for the private, public (and I would add community) sectors. Labour’s paper makes a start (albeit at a very high level) on thinking through these areas. The litmus test, though, will be in developing the detail and how far this engages with local areas.   

Over the next few months, we will be contributing to the debate on the upcoming party manifestos with some research-informed thoughts on a variety of local government related policy areas.  If you would like to be involved in developing these, please get in touch. 

Jason Lowther is the Director of INLOGOV. His research focuses on public service reform and the use of “evidence” by public agencies.  Previously he worked with West Midlands Combined Authority, led Birmingham City Council’s corporate strategy function, worked for the Audit Commission as national value for money lead, for HSBC in credit and risk management, and for the Metropolitan Police as an internal management consultant. He tweets as @jasonlowther

Picture credit: BBC

Integrated Care Boards – a new frontline in localism?

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Jason Lowther

As the government once again kicks down the road decisions on vital reforms and funding for social care, local areas are establishing the Integrated Care Boards which will lead the new Integrated Care Systems (ICS), bringing together the NHS, local government and partners to plan and deliver integrated services to improve the health of the local population.  Building on the progress made since many public health responsibilities transferred back to local government in 2013, this is a great opportunity to address the determinants of health and issues around health inequality.  Might ICSs at last lead to an effective local voice in our over-centralised, top-down healthcare system?

Each ICS is supposed to plan at three levels: the neighbourhood (an area of around 40,000 people), the ‘place’ (often a LA area), and the (ICS) system (covering around 2 million people).  Working at the neighbourhood level is likely to be somewhat informal, often using a social prescribing approach and developing multi-disciplinary teams including third sector partners.  The approach to ‘place’ looks set to vary between areas, with some ICSs devolving significant responsibility (and funding) whilst others centralise these at ‘system’ level.  Meanwhile at ‘ICS system’ level, Integrated Care Partnerships (joint LA and health committees) will develop an Integrated Care Strategy to meet the assessed health and social care needs of their population identified in the Joint Strategic Needs Assessments and Wellbeing Strategies prepared by local Health and Wellbeing Boards.

Beyond the formal planning process, the success of local ICSs will partly depend on the quality of local collaborative (managerial and political) leadership – across statutory partners and with the third sector.  It will be a tough job to balance the priorities of the national health service and issues of local places, but many local authorities will be able to offer helpful experience , for example from moves to more networked governance approaches.

The National Audit Office recognises the potential but appears dubious on current prospects.  Last month it published a review, Introducing Integrated Care Systems: joining up local services to improve health outcomes, finding:

“NHSE has a detailed regime to monitor performance against core NHS objectives but … it is less clear who will monitor the overall performance of local systems, and particularly how well partners are working together and what difference this new model makes…“

The report notes that, whilst government is asking ICSs to set out local priorities and make progress against them, there is no protected funding and few mechanisms to ensure this happens.  This leads, as the NAO politely puts it, to “a risk that national priorities, and the rigorous oversight mechanisms in place to ensure they are delivered, crowd out attempts at progress on local issues”.  The report also identifies five “high risk” elements of effective integration: clarity of objectives, resourcing, governance and accountability (such as how ICSs will function alongside existing local government Health and Wellbeing Boards and how accountability differences between NHS and local authority bodies will be resolved), and the capacity to balance priorities other than national NHS targets. These urgently need to be addressed if ICSs are to begin to meet their potential.

At one of Inlogov’s “Brown Bag Lunch” discussions earlier this month we agreed on the importance of issues around how ICSs develop, particularly in terms of developing effective system leadership and planning, collaborating with community organisations, and links to wider devolution processes. I’d be interested to hear about experiences in local areas as these develop. 

Jason Lowther is the Director of INLOGOV. His research focuses on public service reform and the use of “evidence” by public agencies.  Previously he worked with West Midlands Combined Authority, led Birmingham City Council’s corporate strategy function, worked for the Audit Commission as national value for money lead, for HSBC in credit and risk management, and for the Metropolitan Police as an internal management consultant. He tweets as @jasonlowther

Picture credit: National Audit Office

Collaborative management in the face of government response to COVID-19? Evidence from care home staff and stakeholder experiences in West England.

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Luke Bradbury

Picture credit: https://socialvalueportal.com/support-national-effort-covid-19/resources/news/social-value-in-action/support-national-effort-covid-19/

As a student on the MSc Public Management course at INLOGOV and having worked part-time in care for a number of years, I felt my final dissertation project was an opportunity to investigate the impact of COVID-19 on adult social care and the implications of government intervention. The works of organisations such as SCIE (Social Care Institute for Excellence) have already shown that inaccurate government guidance – combined with years of underfunding – resulted in the sector being ill-prepared for dealing with a pandemic and that care policy and practices had to rapidly adapt to unforeseen circumstances with limited support.

This case study aimed to explore this in the context of two care homes in West England during the early months of the pandemic. It was also interested in the role of collaborative management between care homes and their surrounding communities including local authorities, charities, businesses etc. ‘Collaboration’, in this context, took some influence from Helen Sullivan and Chris Skelcher’s conceptualisation of a collaborative agenda governing the (often mutually) beneficial cooperation between different public bodies and community agencies. One might consider how care homes may have banded together with their own local communities to ensure they still had the means to provide quality care in the face of COVID-19. Indeed, recent research by Fiona Marshall et al. has shown that, where government support was scarce, many care homes formed resource networks with external stakeholders such as local businesses, dentists, veterinaries, and domiciliary care agencies to source vital materials including personal protective equipment (PPE), electronics, toiletries, bedding and even food.

This study used semi-structured interviews and recruited five participants via a combination of snowball and non-probability purposive sampling. This included two deputy care home managers representing two different care homes in West England as well as a carer, a local parish councillor, and a co-owner of a local chemicals firm. The latter two participants were recruited as active members of the local community for one of the two participating care homes (or ‘external stakeholders’). Thematic analysis and grounded theory-based coding was then used to interpret the data.

The analysis firstly uncovered a strong dissatisfaction with the central government response to COVID-19 amongst all participants. Care staff spoke about how the implementation of the Coronavirus Act forced them to take on extra patients from hospital without an effective COVID-19 testing system in place and that inconsistencies between government guidance and company policy led to confusion amongst managers. Practices were forced to adapt; for example, adhering to stricter infection control measures and taking on extra care duties such as virtual GP consultations. External stakeholders also spoke about how these circumstances encouraged some level of collaboration within the community and a desire to assist local care organisations; for instance, a parish council was enabled to collaborate with the local chemicals firm and local school to source PPE such as goggles and hand sanitizer which could then be distributed to care providers.

Despite this opportunity to establish a resource network, collaboration between the two care homes and their surrounding communities was not evidenced as Marshall et al. had found previously. This was attributed to two main reasons. Firstly, resource dependency was less prevalent because effective internal management within both care homes meant they already had a sufficient supply of PPE. As one of the deputy managers recalled, the manager for her home made the decision to stock up on PPE and to lockdown early, therefore minimising the spread of the virus. The second reason was down to external circumstances that aided both care homes. Since both operate within rural areas of West England, they occupy less densely populated regions than care homes within inner city locations and therefore surrounding transmission rates remained relatively low. The implication is that locality largely eliminated the need to establish support networks with external stakeholders because they were not experiencing the same level of devastation seen in many other care homes. This was corroborated by staff who felt ‘fortunate’ compared to what they were seeing on the news.

These findings indicate the importance of effective management but also the extent to which contextual circumstances may or may not have necessitated collaborative networking between care homes and their surrounding communities during the early months of the pandemic. Whilst collaboration was less necessary here, the background coordination of parish council and local actors to produce a ‘safety net’ of resources did highlight the potential of localised collaboration and intervention in times of crisis. Perhaps, had such coordinated localised governance been enabled within the surrounding communities of less fortunate care homes, they may have been spared some of the devastations of the pandemic. Regardless, there is certainly a strong call for greater support towards the care sector for government and policymakers to consider – particularly in terms of clearer guidance, increased funding, and enabling localised governance to support care organisations.

Luke Bradbury graduated from the MSc Public Management in September 2021.